Netcracker

Office Coordinator at Netcracker (Cincinnati, OH)

Netcracker· Cincinnati, OH·

Job description

Position Summary

We are seeking a highly organized and proactive Office Coordinator to support the day-to-day operations of our Cincinnati office. This role serves as the primary point of contact for office administration, facilities coordination, visitor services, and vendor relationships while ensuring a professional, efficient, and welcoming workplace environment.

The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities independently while partnering with employees, corporate departments, and external service providers.

Key Responsibilities

  • Coordinate the daily administrative operations of the Cincinnati office.
  • Serve as the primary liaison with building management, property management, and office service vendors.
  • Manage incoming mail and distribute or route correspondence to appropriate internal teams.
  • Coordinate office access, visitor registration, and badge management to ensure a positive visitor experience.
  • Schedule and manage office resources, including parking accommodations and shared facilities.
  • Maintain office supplies, breakroom inventory, and coordinate replenishment with approved vendors.
  • Assist with facilities-related requests, maintenance issues, repairs, and office improvement projects.
  • Coordinate document shredding, records management, and other office support services.
  • Support office safety initiatives, emergency preparedness activities, and building communications.
  • Assist with invoice processing, lease administration, and other administrative or financial support activities as assigned.
  • Build strong working relationships with internal stakeholders and external business partners to ensure smooth office operations.
  • Maintain accurate administrative records and documentation.
  • Support special projects, company initiatives, meetings, and events as needed.
  • Perform other duties and responsibilities as assigned to support business operations.

Qualifications

  • 2+ years of experience in office administration, office coordination, facilities support, or a related administrative role.
  • Excellent organizational skills with the ability to prioritize multiple responsibilities.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong customer service mindset with a professional and positive approach.
  • High attention to detail and strong problem-solving skills.
  • Ability to maintain confidentiality and exercise sound judgment.

What You'll Bring

  • A proactive, service-oriented attitude.
  • Strong organizational and time management skills.
  • Flexibility to adapt in a fast-paced, evolving environment.
  • The ability to anticipate needs and take initiative.
  • A commitment to creating an organized, efficient, and welcoming workplace.

Work Location

This position is based on-site in our Cincinnati, Ohio office.

Hourly pay range $18 - $25

Why work at Netcracker

  • Culture: Emphasizes innovation, collaboration, and growth. Employees describe a culture of autonomy, trust, and agility netcracker.com.
  • Global & Diverse Environment: Work with colleagues across 70+ global locations and 61 countries, offering exposure to international teams and projects.
  • Work Model: Hybrid and flexible work arrangements are common; specific policy varies by role and location.
  • Benefits (vary by location):
    • Comprehensive insurance (health, life, accident, disability)
    • Paid time off, company holidays, maternity/parental leave
    • Financial counseling, estate planning, and retirement planning resources
    • Digital learning and career development programs
    • 24/7 Employee Assistance Program (EAP) for stress, legal, and financial questions netcracker.com.
  • Hiring Process: Typically 1-2 phone/video calls with a recruiter, followed by 1-3 rounds with hiring managers or senior team members, then a reference check and offer netcracker.com.
  • Open Roles: Currently has ~76 active job postings, including Senior Software Engineer, Senior Business Analyst, Application Security Architect, Sales Director, and Client Partner linkedin.com netcracker.com.

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