OMHC Administrative Assistant/ Customer Service at Arundel Lodge, Inc. (Edgewater, MD)
Arundel Lodge, Inc.· Edgewater, MD· $18/hr·
Role details
Salary
$18/hr
Work type
Onsite
Employment
Full-Time
Job description
Job Description Arundel Lodge, Inc is non profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.
- The primary responsibilities for the Customer Service position are:
- Greet guests/patients Process referrals of OMHC services Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone) Collect co-pays for services Answer phones, check voicemails on clinic line Assume other administrative duties as needed Assist clinic staff with tracking clients/caseloads Assist clinic staff with tracking client caseloads, and other admin duties. Position is eligible for health. dental, vision, paid time off, sick leave, and holidays
Why work at Arundel Lodge, Inc.
- Mission-Driven Work: Directly improves lives in the local community — if you want to make a tangible difference in mental health and addiction recovery, this is the place.
- Diversity & Inclusion: The organization is "deeply committed to Inclusion, Diversity, Equity, and Access (IDEA)" and provides culturally-competent services.
- Career Pathways: Emphasizes staff development and training; offers both paid roles and non-paid internships for undergraduate and graduate students (Social Work, Psychology, Counseling, M.A./Ph.D.).
- Hybrid/On-Site Mix: Based in Edgewater, MD with roles ranging from on-site care coordinators and NPs to some telehealth positions. Open positions include: Care Coordinator, Community Resource Navigator, Health Home RN Care Manager, and Psychiatric NP (PRN).
- Supportive Environment: Peer support staff, team-based care, and a focus on "enhancing staff development and training" suggest a culture of learning and support.