Feeny
Moniepoint

Packaging Officer (Abuja) at Moniepoint (Abuja, Nigeria)

Moniepoint· Abuja, Nigeria·

Job description

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Job Title: Packaging Officer

Department: Repair Operations

Reports to: Regional Repair Operations Manager

Location: Rivers - Port Harcourt

Work Mode: Onsite

Employment Type: Outsourcing

About this role:

The Packaging Officer is responsible for ensuring all refurbished terminals that pass quality assurance (QA) are properly packaged, labelled, and logged before being sent to inventory for distribution. The role is central to maintaining product quality and presentation standards, while also ensuring packaging workflow compliance.

Responsibilities:

  • Terminal Packaging: Receive QA-approved refurbished terminals and ensure they meet packaging criteria. Verify the packaging checklist (charger, cable, frosted bag, serial label, and packaging carton). Ensure only terminals with valid QA approval are packaged, and that all OK terminals are powered and checked prior to packaging.
  • Terminal Logging & Reporting: Log every packaged terminal in the system with full packaging details. Track daily and weekly packaging performance against targets, and initiate the push and collection of terminals to or from inventory officers.
  • Inventory Coordination: Maintain an accurate record of packaged and unpackaged terminals, and report any discrepancies or damaged items immediately.
  • Quality Control & Compliance: Reject terminals that are damaged or do not meet packaging standards, providing valid rejection reasons and returning them to inventory for re-evaluation. Follow and enforce standard operating procedures (SOPs) for packaging and materials usage.
  • Process Improvement: Collaborate with repair and QA teams to identify issues in existing processes, suggesting improvements to the packaging workflow or material usage.

Experience & Background:

  • OND / HND / Bachelor’s degree in a relevant field is preferred.
  • Prior experience in electronics handling, warehouse packaging, or operations support is preferred.

Skills & Competencies:

  • Attention to detail and process discipline.
  • Familiarity with inventory or device tracking systems.
  • Ability to follow structured workflows.
  • Good written and verbal communication skills.
  • Physical stamina to handle and package devices for extended periods in a warehouse/repair center environment.

What success looks like in this role:

  • Consistently meeting or exceeding daily and weekly packaging output targets.
  • Maintaining a low return rate for packaged terminals by strictly adhering to quality criteria.
  • 100% compliance with the packaging checklist and established SOPs.
  • High level of inventory accuracy with minimal logging discrepancies.

Why join us:

  • Competitive compensation, benefits, and career growth opportunities.
  • Support for professional development and continuous learning.

Why work at Moniepoint

  • Culture: Described as a "dream team" culture with values of Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
  • Work Model: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
  • Perks & Benefits: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
  • Interview Process: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

Application questions