
Pitch Yourself at Phia (New York, NY)
Phia· New York, NY·
Role details
Job description
Overview
We’re looking for exceptional people who want to build something meaningful, move fast, and take real ownership from day one. This role is designed for individuals who are eager to learn, comfortable with ambiguity, and motivated by impact—not titles or rigid job descriptions. At Phia, you’ll work on problems that matter, alongside a small, high-performing team operating at startup speed. You’ll contribute directly to the growth and quality of a product used by millions, with the opportunity to shape how things are built, improved, and scaled. The exact scope of your role will evolve based on your strengths, interests, and where you can have the biggest impact. If you’re someone who takes initiative, learns quickly, and wants to grow in an environment with high trust and high expectations, we want to hear from you.
About Phia
Phia has raised $43M from Notable Capital, Khosla Ventures, and Kleiner Perkins, with backing from founders and operators like Vlad Tenev (Robinhood), Mellody Hobson (Ariel Investments), Naomi Gleit (Meta), and Mati Staniszewski (ElevenLabs), plus a roster of cultural leaders, to build the AI alignment layer for commerce. In just over a year, Phia's consumer shopping agent has surpassed 1.5 million users and partnered with 9,600+ retail brands across contemporary, resale, and luxury, representing billions in annual gross merchandise volume. We scan more than 350 million products to help shoppers find the right pieces at the best price, cutting return rates by 50%, and we're on pace for nine-figure sales growth this year.
In an era where AI vertical agents are reshaping every industry, commerce is on the verge of a complete transformation. Phia is reinventing shopping from a fragmented, impersonal experience into one that feels intelligent, trusted, and built around each user's intent. This foundation of trust is our wedge to become the end-to-end shopping destination for the next generation of buyers.
Phia is a lean, high-ownership team building at startup speed. If you want to ship at high velocity and solve complex problems in consumer AI and commerce, this is the place to do it.
Why work at Phia
- High-Agency, Lean Team Culture: As described by the founders, Phia is "a lean, high-agency team focused on building the category-defining AI commerce platform" — ideal for those who want to "execute with velocity and work on hard problems at the intersection of commerce and consumer AI."
- Hybrid Workspace: Phia operates with a hybrid model, with employees expected to be in the NYC office. Two offices exist in New York.
- Strong Growth Trajectory: 92.5% headcount growth YoY, a recently closed $35M Series A, 11x revenue growth, and a clear path to market leadership give strong career growth prospects.
- Technical Challenges: The team is building high-performance ML infrastructure, LLM agents, and large-scale recommendation systems — a compelling engineering culture for those working in AI/ML.
- Founders with Brand Recognition: Co-founders Phoebe Gates and Sophia Kianni bring significant media attention and a strong narrative, which helps with recruiting and visibility.