Feeny
Vori

POS Installer at Vori (United States)

Vori· United States·

Role details

Employment
Full-Time

Job description

As a POS Installer, you will be responsible for the physical installation, configuration, and validation of iOS-based POS systems in grocery store environments. This is a hands-on, customer-facing role focused on hardware setup, basic network connectivity, system testing, and ensuring stores are fully operational at go-live. You will work closely with our onboarding, support, and project management teams to deliver consistent, high-quality installations.

Key Responsibilities:

  • Install and configure iOS-based POS hardware in grocery store environments.
  • Set up and test iOS POS terminals, stands, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers
  • Mount hardware securely and ensure clean, professional cable management
  • Verify network connectivity (LAN/WiFi), device communication, and peripheral functionality
  • Perform end-to-end testing of checkout workflows, including scanning, payments, receipts, and drawer operations
  • Coordinate with internal onboarding and support teams to confirm readiness for go-live
  • Train store staff on basic hardware usage and operational best practices
  • Troubleshoot and resolve basic hardware, connectivity, or configuration issues during installation
  • Document installation details, issues encountered, and store sign-off upon completion.
  • Adhere to installation standards, safety guidelines, and customer experience expectations
  • Travel to customer sites as required, including early mornings, evenings, or weekends as needed

Qualifications & Skills:

  • Required:
  • 2+ years of experience installing POS systems,
  • IT equipment, or retail technology
  • Hands-on experience with iOS devices (iPads, iOS settings, device configuration)
  • Familiarity with grocery store environments and front-end checkout operations
  • Experience installing peripherals such as receipt printers, barcode scanners, cash drawers, and payment terminals
  • Basic networking knowledge (Ethernet, WiFi, IP addressing, connectivity testing)
  • Strong troubleshooting and problem-solving skills
  • Professional, customer-facing communication skills ○ Ability to lift and move equipment (up to ~50 lbs)
  • Willingness to travel extensively within assigned territory
  • Preferred:
  • Experience installing POS systems specifically for grocery stores
  • Familiarity with payment devices and EMV requirements
  • Experience with cable routing, countertop drilling, or light mounting work
  • Ability to read and follow installation diagrams and runbooks
  • Prior experience working with installation partners or field services teams

Why work at Vori

  • Culture highlights: Values include "Think 100x", "Always level up", "Design toward the obvious". Team described as "radically diverse foodies" from companies like SpaceX, Facebook, Whole Foods, Slack, and Airbnb. Bias toward velocity and execution.
  • Remote/hybrid/office: Team spread across Bay Area (HQ), New York City, and Puerto Rico. Specific remote/hybrid policy not stated, but roles appear location-flexible.
  • Notable perks: Opportunity to work on a mission-driven product that directly impacts local food economies; modern tech stack (React, TypeScript, AI agents); early-stage growth trajectory with significant responsibility.
  • Engineering culture: "Build the OS for Grocery" – engineers work on real-time data systems, AI, and POS reliability; roles include Forward Deployed Data Engineer and Full Stack Product Engineer.

Application questions