Product Designer at Cara (San Francisco, CA)
Cara· San Francisco, CA·
Role details
Job description
ABOUT CARA
Cara is a domain-specific AI platform purpose-built for insurance - a modular system that enables agencies, brokerages, and wholesalers to automate servicing, accelerate sales, and scale operations with a 24/7 digital workforce.
We’re one of the fastest-growing AI companies in the insurance industry, attracting agencies and brokerages of all sizes with an expanding customer base. We’re a team of experts in engineering and insurance from Stripe, Blend, Strategy&, and Travelers, backed by top-tier VCs, and are scaling our product and team quickly to meet market demand.
ABOUT THE ROLE
As a Product Designer, you’ll work closely with engineers to design intuitive, high-quality experiences across Cara. You’ll own projects from concept through launch, help shape our design system, and collaborate with Marketing to extend Cara’s design language across our website, launches, and other customer-facing experiences.
WHAT YOU’LL DO
- Own end-to-end product design, from user flows and prototypes through polished production experiences.
- Collaborate closely with the product and engineering team to define problems and ship high-quality products.
- Simplify complex insurance workflows and AI capabilities into intuitive user experiences.
- Build and evolve Cara’s design system, reusable components, and interaction patterns.
- Talk with customers and incorporate user feedback into product and design decisions.
- Partner with Marketing on our website, product launches, campaigns, and other brand experiences.
WHAT YOU HAVE
- 3+ years of product design experience, ideally across SaaS, enterprise, or AI products
- A strong portfolio demonstrating product thinking, interaction design, and visual craft.
- Experience working closely with product managers and engineers to ship production software.
- Experience building or contributing to design systems and reusable component libraries.
- Proficiency with Figma and Adobe Creative Suite, with experience creating polished 2D graphics and visual assets for product and marketing.
- Strong attention to detail and comfort working quickly in a fast-moving startup.
Why work at Cara
- Founding team with strong operational backgrounds (Blend Labs, Stripe, Strategy&) and firsthand insurance experience — they built and sold a digital insurance brokerage before creating Cara.
- Backed by top-tier investors from Stripe, OpenAI, and Vouch, signaling strong credibility and growth trajectory.
- Rapid growth: Reached seven-figure ARR in seven months, serving thousands of agents; 80% organic word-of-mouth customer acquisition.
- Culture: Described as “built by agents, for agents” — a blend of insurance domain expertise and cutting-edge AI engineering. The company emphasizes “strong human relationships” and modern innovation.
- Locations: Offices in New York, NY and San Francisco, CA. Remote/hybrid policy not explicitly stated but likely flexible given multiple office locations.
- Open roles (as of mid-2026): Software Engineer and Account Executive, with more positions likely opening as the team grows.