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Production Support Engineer - Trading Systems at Qube Research & Technologies (Houston, TX)

Qube Research & Technologies· Houston, TX·

Job description

Q-Tx LLC, based in Houston, Texas, is an independent commodities trading business, leveraging our passion for data, research, technology and trading expertise to deliver consistent and high-quality returns for our investors.

Q-Tx is affiliated with Qube Research & Technologies, a global quantitative and systematic investment manager.

Your future role within Q-Tx:

  • Your core objective will be to provide high-touch user support to the Q-Tx team who trade across major US markets.
  • Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows.
  • Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion.
  • Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems).
  • Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment.
  • Provide maintenance and support of static databases and supporting processes.
  • Develop tools to continuously improve our ability to monitor the trading environment.
  • Evening/weekend support requirements (normally through remote access).

Your present skillset:

  • >2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential.
  • Minimum 3yrs in a support role.
  • Excellent problem solving and highly effective business analytics capabilities required.
  • Must have a keen focus on ownership of issues and commitment to resolving them.
  • Excellent written and oral communication skills are essential.
  • Expert windows desktop and server administration experience is essential.
  • High level of Linux OS experience is essential.
  • Expert relational database skills (in order of preference: SQL Server, Postgres) are essential.
  • Experience of managing the expectations of Front Office traders and senior management is desirable.
  • Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage.
  • Knowledge of market data feed handlers and execution feeds is an advantage.
  • Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.

Why work at Qube Research & Technologies

  • Compensation & Career Growth: Highly competitive pay. Interns can earn around $12k per month. Over 40% of staff are in a deferred compensation plan with exposure to fund performance. Glassdoor rating of 4.1/5.0, with compensation (4.0) and career opportunities (4.1) as top highlights.
  • Culture & Demographics: Young, high-performance culture (74% of staff aged 40 or under, 38% aged 30 or under). 90% of staff reported good team morale in an internal survey. Described as a "fertile ground for experimental research."
  • Work Environment: Hybrid/office-based depending on role and location. Offices in London (HQ), Paris, Hong Kong, Singapore, New York, Chicago, Dubai, Mumbai, Geneva, and more. New London office in Victoria.
  • Notable Perks: Deferred compensation plan with fund performance exposure. Interns can earn around $12k per month. Strong focus on work-life balance initiatives.
  • Engineering Culture: Heavy emphasis on technology (Python, C++, C#, Snowflake, FPGA, low-latency systems, MLflow, Kubernetes). 22% of staff are in Research roles, 6% in Technical roles. Strong support for coding initiatives and academic projects in maths and science.

Application questions