Quality Assurance Engineer (Contractor) - Palo Alto at Plaud (San Francisco, CA)
Plaud· San Francisco, CA·
Role details
Plaud at a glance
AI note-taking hardware and app that records, transcribes, and summarizes your conversations.
Plaud makes wearable and pocket AI recorders (the Note, Note Pro, NotePin, and NotePin S) paired with an app that transcribes conversations in 100-plus languages, writes summaries and action items, and lets you search across them. It sells the hardware once and charges an ongoing subscription for the AI features.
~$6M (Kickstarter + Carbide Ventures) raised · latest: Bootstrapped; ~$5M from Carbide Ventures (2025) · backed by Carbide Ventures
Job description
About Plaud Inc. Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity. Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection. To learn more about Plaud, please visit plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
- Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
- Perform manual testing of new features and releases across the Plaud Teams, Pricing flow, and Growth projects
- Write clear, reproducible bug reports and track resolution with engineering
- Develop working knowledge of core user flows: recording, transcription, subscription management, workspace governance, and billing
- Contribute to test plans and regression suites ahead of releases
- Partner with PMs and engineers to define acceptance criteria before features ship
- Validate bug fixes and conduct regression testing
Skills, qualifications and experience we look for
- 3+ years of QA experience with a strong manual testing focus
- Ability to write clear, detailed bug reports and test cases
- Experience testing web and mobile (iOS/Android) applications
- Experience testing SaaS or subscription-based products preferred
- Familiarity with tools such as JIRA, Linear, or similar issue trackers
- Able to ramp up quickly and work independently with minimal onboarding
Compensation: $40-50/hr
Why work at Plaud
- Mission-Driven: The company's philosophy ("Amplify Human Intelligence") is central to its culture, and employees are likely working on a product that directly impacts how millions of professionals work.
- Growth Stage: Rapidly scaling from 2M to a target of 50M users, offering significant career growth opportunities.
- Global & Remote-Friendly: Offices in San Francisco, Singapore, Tokyo, Shenzhen, Seattle, and Beijing – suggests a distributed, cross-cultural work environment.
- Cutting-Edge Tech: Working on the frontier of AI (LLMs, speech recognition, hardware-software integration) with a "Pursue SOTA" (State of the Art) value.
- Values-Driven Culture: Listed values include "Human First," "Act from first principles," "Dare to change," "Use AI to its fullest," and "Let others thrive."
- Perks: One-year warranty on hardware, lifetime customer support, and a focus on data security (ISO/SOC/HIPAA compliance) indicates a mature engineering and operations culture.