Recruiter- FSE Hiring- TL- Noida at Paytm Payments Services (Noida, India)
Paytm Payments Services· Noida, India·
Role details
Job description
Role Overview: The Recruiter Team Leader (MG02) will lead a team of recruiters responsible for hiring frontline sales employees (FSEs) and other roles. The individual will drive hiring targets, ensure quality hiring, and improve recruitment efficiency while maintaining compliance with company processes. Additionally, this role will be responsible for training delivery for FSEs/Sales Officers to ensure onboarding readiness and productivity.
Key Responsibilities: Lead and manage a team of recruiters to achieve daily, weekly, and monthly hiring targets Drive end-to-end recruitment for FSE and other business-critical roles Monitor team performance, productivity, and conversion ratios Ensure adherence to recruitment processes, compliance, and documentation standards Conduct regular reviews, coaching, and training sessions for team members and Sales Officers. Deliver induction and onboarding training for FSEs/Sales Officers Collaborate with business stakeholders (Sales Leaders, HR, etc.) for manpower planning Track and improve key metrics such as TAT, cost per hire, and offer-to-join ratio Ensure high-quality candidate experience and onboarding readiness Onboard and manage recruitment vendor/agency relationships Maintain and update recruitment trackers, dashboards, and reports
Key Requirements: Graduate/Postgraduate in any discipline 3–6 years of experience in recruitment, with at least 2 years in a team handling role
Experience in bulk hiring (preferably sales/frontline roles)
Strong leadership, communication, and stakeholder management skills Data-driven approach with strong analytical abilities Proficiency in MS Excel and recruitment tools/ATS
Key Skills:
Team Management & Leadership
Stakeholder Management Recruitment Strategy & Execution Performance Management Data Analysis & Reporting Problem Solving Training & Development
KPIs / Success Metrics: Hiring target achievement (%) Time to hire (TAT) Offer-to-joining ratio Cost per hire
Team productivity and performance
Quality of hires and retention
What We Offer: Fast-paced, high-growth work environment Opportunity to lead and scale recruitment operations Performance-driven culture with growth opportunities please keep it in the same format
Why work at Paytm Payments Services
- Hybrid workspace: Employees work a combination of remote and on-site (builtin.com)
- Mission-driven engineering: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" (paytmpayments.com)
- Strong benefits package:
- Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
- Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
- Time away: competitive leave across categories, team outing and engagement allowances
- Personal development: internal job mobility, learning reimbursement for online courses and upskilling (paytmpayments.com)
- Career tracks: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed (jobs.lever.co)
- Culture: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" (paytmpayments.com)