Remote Client & Booking Coordinator at Aisles & Abroad (Baltimore, MD)
Aisles & Abroad· Baltimore, MD· $45k–$70k·
Role details
Job description
About Us: Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Position Overview
he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.
This is a support-based role centered on communication, organization, and follow-through.
Key Responsibilities
- Assist clients with booking requests, scheduling, and reservation coordination
- Communicate with clients via email, phone, and messaging platforms to provide updates and support
- Accurately enter, update, and maintain client information and booking details
- Coordinate timelines, confirmations, and service documentation
- Provide general client support and respond to inquiries in a timely, professional manner
- Follow established processes and internal guidelines to ensure accuracy and consistency
- Collaborate with internal teams to support client needs and workflow efficiency
Qualifications & Skills
- Strong communication and customer service skills
- Highly organized with attention to detail
- Comfortable working independently in a remote environment
- Basic computer proficiency and ability to learn new systems
- Ability to manage multiple tasks while meeting deadlines
- Professional demeanor and reliability
Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Join Us
Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.