Remote Healthcare Virtual Assistant at Janie (El Salvador)
Janie· El Salvador·
Role details
Job description
About Janie:
Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties. We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.
About the Position:
This is your opportunity to transition into the healthcare freelancing world! Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, PTO, incentives and more. Don't miss out on this chance to make a difference in healthcare!
Primary Responsibilities:
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Medical scribing
- Medical billing
- Assist with various administrative tasks as needed
Requirements:
- Fluent in English
- Great personality
- Customer service mindset
- Experience in Healthcare (US)
Why work at Janie
- High Growth Environment: 420% YoY headcount growth means rapid career advancement opportunities and a dynamic, scaling startup culture.
- Remote-First with Hybrid Options: Employees engage in a combination of remote and on-site work (2 days a week in office for those near SLC or West Hollywood). Many roles are fully remote across multiple countries.
- Venture-Backed Startup Energy: Described as looking for "builders, grinders, and winners" — a high-performance, mission-driven culture.
- Meaningful Impact: Work directly on reducing administrative burden for healthcare providers, freeing them to focus on patient care. Claims of $40k+ average cost savings per practice.
- Global Team: Distributed workforce across 7 countries offers a diverse, international work environment.
- Founder-Led: Co-founder & CEO Preston Sharp is actively involved, with a small leadership team that includes VP of Operations, Sales Director, and Head of Customer Success.