Remote Vacation Service Advisor at Aisles & Abroad (Baltimore, MD)
Aisles & Abroad· Baltimore, MD· $35k–$70k·
Role details
Job description
Position Overview We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience. This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.
Key Responsibilities
- Assist with vacation planning support and reservation requests
- Coordinate accommodations, scheduling, and related services
- Maintain accurate client records and documentation in internal systems
- Communicate professionally with clients via email, phone, and online platforms
- Review confirmations and service details for accuracy and completeness
- Provide general customer service and administrative support
- Follow established processes and workflows
- Collaborate with internal teams to support client needs
Qualifications
- Strong written and verbal communication skills
- Excellent attention to detail and organizational abilities
- Comfortable using online systems and digital tools
- Ability to manage multiple tasks in a remote environment
- Customer service, scheduling, or administrative experience preferred
- Reliable internet access and ability to work remotely
Work Environment Fully remote position Structured and supportive team environment Training and resources provided Additional Information We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.