Robot Delivery Technician at Coco (London, United Kingdom)
Coco· London, United Kingdom·
Role details
Summary
Assemble, maintain, and repair robot hardware while diagnosing mechanical, electrical, and software issues. Deploy robot fleets, conduct routine inspections, and collaborate with engineering teams to optimize performance and drive hardware improvements.
Job description
ABOUT THE ROLE
As a Robot Delivery Technician, you’ll be at the heart of Coco’s mission, ensuring our delivery robots are assembled, maintained, and deployed with precision. From hands-on repairs to diagnostic testing, this role is both technical and dynamic. You'll work closely with the engineering and operations teams to maintain peak robot performance while also providing critical feedback that helps shape future hardware improvements.
This position is perfect for someone who thrives in fast-paced environments, loves solving problems, and takes pride in getting things right the first time.
A DAY IN THE LIFE
- Prepare and inspect robots for each shift
- Diagnose, troubleshoot, and repair mechanical and electrical issues
- Collaborate with engineers to test new functionalities
- Deploy and support robot fleets across active markets
- Conduct routine inspections and log performance data
KEY RESPONSIBILITIES
- Assemble, maintain, and repair robot hardware
- Diagnose mechanical, electrical, and software issues
- Track recurring issues and contribute to hardware improvements
- Ensure robots meet safety and operational standards before deployment
- Collaborate with cross-functional teams to optimize performance
BASIC QUALIFICATIONS
- Hands-on experience in robotics, electronics, bike shops, or similar environments
- 2+ years of technical experience in diagnostics, repair, or maintenance
- Familiarity with mechanical and electrical systems
- Ability to read and interpret schematics and technical documentation
- Ability to lift 20kgs
PREFERRED QUALIFICATIONS
- Relevant technical qualification, apprenticeship, HNC/HND, or equivalent experience
- Experience with semi-autonomous robotic systems
- Skilled in diagnostic tools and performance tracking
- Comfortable using Excel/Google Sheets for reporting
- Strong communication and problem-solving skills
ABOUT THE TEAM
You’ll be part of a passionate, collaborative group that values innovation, hustle, and teamwork. Our Operations team is the backbone of Coco’s success—responsible for keeping our fleet moving and our mission on track. You’ll be joining Coco at a pivotal moment as we launch our robot delivery service in London and the UK. If you’re energetic, detail-oriented, and excited to help build the future of delivery, you’ll thrive here.
Why work at Coco
- Culture & Mission: A mission-driven company focused on solving a tangible, massive problem (urban logistics) with a clear positive environmental impact (zero-emission delivery).
- Work Environment: Hybrid workspace (combination of remote and on-site work) with a new headquarters in Venice Beach, CA. Offices in Santa Monica (HQ), Austin, Culver City, Houston, New York, Miami, and Chicago.
- Engineering Culture: Strong technical stack (Python, TypeScript, C++, ROS, Node.js, Django, PostgreSQL, Redis, MongoDB). The engineering team is led by a VP with 20+ years of experience (ex-Amazon Lab126) and a CTO who built the first robots from scratch at UCLA.
- Growth & Opportunity: High-growth startup (23.7% YoY headcount growth) with significant career advancement potential. Open roles include Staff Software Engineer, Operations Supervisor, Robot Delivery Technician, and Controller.
- Employee Sentiment: Rated 3.7/5.0 on LinkedIn (39 reviews), with positive marks for work-life balance (3.7), compensation (3.6), and culture (3.7).