Feeny
Polène Paris

销售顾问 / Sales Advisor - Beijing at Polène Paris (Beijing, China)

Polène Paris· Beijing, China·

Role details

Work type
Onsite
Employment
Full-Time
Skills
Cash register operationCRM managementInventory managementStore opening and closing proceduresExperience in the luxury or leather goods industry

Polène Paris at a glance

French luxury leather-goods house selling minimalist handbags, small leather goods, and jewelry direct-to-consumer, designed in Paris and hand-made in Ubrique, Spain.

Polène designs and sells minimalist leather handbags, small leather goods, and sculpted 24-carat-gold jewelry under its own name. Products are designed in Paris and hand-made by around 800 artisans in Ubrique, Spain, then sold only through the brand's own e-commerce site and boutiques (vertically integrated direct-to-consumer).

· latest: Minority stake · L Catterton · July 2024 · backed by L Catterton, Eutopia (former), Otium Capital (former)

Summary

The Sales Advisor will manage the opening and closing of the new boutique in Beijing, ensuring high-quality customer experiences and operational efficiency. Responsibilities include handling cash registers, maintaining store presentation, and providing personalized styling advice while adhering to strict service sta...

Job description

Polène是2016年创立的法国皮具品牌，以其卓越的工艺闻名于世。该品牌以自然与经典永恒元素为灵感，打造出有机设计风格的作品。 在强劲增长和国际扩张的背景下，我们将在2026年重组业务，吸引顶尖人才，以增强组织各层面的专业能力。我们独特的艺术定位推动着手袋和珠宝系列的发展，这些系列由800名位于西班牙乌布里克的工匠们精心打造。 随着Polène在北京开设首家精品店，我们正在书写品牌历史的新篇章。加入我们，共同参与这场冒险，践行企业价值观，展现法国精湛工艺。

岗位职责

  • 打造 Polène 客户体验
  • 主动提升转化率，让每一位顾客都感到受欢迎、被重视并愿意再次光临
  • 在整个购买过程中为顾客提供建议和协助，从迎接到送别均保持高标准服务
  • 针对客户需求提供个性化的购物体验，展现 Polène 的品牌形象
  • 掌握并推广附加销售及售后服务
  1. 收银与其他任务
  • 管理收银开闭及交易处理
  • 跟进客户 CRM，参与撰写门店日报
  • 确保店铺维护：陈列、销售区环境，以及协助库存团队进行整理与盘点
  1. 门店开闭店管理
  • 开店前准备：灯光、设备、音乐、陈列检查、补充购物袋
  • 闭店程序：清点现金并上交、发送日报、关闭灯光与设备、根据库存调整陈列、整理物料

岗位要求

  • 至少 2 年类似岗位经验，接待过国际高端客户（奢侈品/皮具行业优先）
  • 对产品、工艺和皮具艺术有高度敏感度，能够与客户分享热情
  • 具备团队合作精神，能够积极融入团队并给予支持
  • 亲和力强，善于与客户建立自然互动，主动创造交流机会
  • 强烈的服务意识，兼具严谨性、积极性和对细节的关注
  • 具备独立性、适应力和抗压能力，能够有效应对门店高客流

如果你热爱奢侈品皮具，并希望为客户提供卓越的服务体验，欢迎加入 Polène 充满活力的团队！ Polène 致力于确保招聘过程的包容性，并以道德与公平的方式甄选和晋升每一位候选人。

Why work at Polène Paris

  • Culture: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France).
  • Work policy: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries.
  • Perks: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity.
  • Engineering/Creative culture: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise.

Application questions