Feeny
Syndigo

Sales Development Representative at Syndigo (Joinville, Brazil)

Syndigo· Joinville, Brazil·

Job description

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

**This is a hybrid position requiring 2 days/week in our Joinville office**

We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team. In this role, you will play a critical part in driving new business opportunities by identifying, engaging, and qualifying prospective customers. You will work closely with Sales and Marketing teams to build a strong pipeline and create meaningful connections with potential clients across the B2B market.

This is an excellent opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to build a career in sales and business development.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

  • Review, validate, and enrich lead databases through research on specialized platforms, as well as via phone, email, WhatsApp, and social media, ensuring the quality and accuracy of information provided to the sales team.
  • Contact potential clients by phone to present the company’s products and services, identify business opportunities, and schedule qualified meetings for Business Managers.
  • Execute lead qualification activities—covering both outbound and inbound channels within the B2B market—by assessing business potential and alignment with the ideal customer profile.
  • Identify and understand client needs, gathering relevant information to support the development of appropriate solutions. Support Marketing and Sales teams in activities related to demand generation, prospecting, and the development of business opportunities.
  • Participate in events, external meetings, and business trips as needed, representing the company and contributing to new business generation.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

  • High school diploma or currently pursuing higher education
  • Minimum of 6 months of customer service experience
  • Knowledge of Windows and the Microsoft Office suite
  • Proficiency in Portuguese (speaking, reading, and writing).
  • Desirable: English proficiency desirable.

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.  Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Why work at Syndigo

  • Culture & Values: Syndigo emphasizes five core values: Customer First, Always Accelerate, Disrupt the Status Quo, Unstoppable Together, and Get It Done. They use DiSC methodology to build team understanding and collaboration.
  • Work Model: Hybrid, with a "balanced hybrid rhythm" introduced in 2025. Centers of Excellence (Chicago, Cologne, Bangalore) work in-office two days a week, with Wednesdays as a shared in-office day. Some roles (e.g., location-based photographers) are remote. The company values in-person connection for collaboration.
  • Perks & Benefits: Comprehensive healthcare, mental health support, life insurance, retirement/pension plans, wellness programs, generous PTO (including parental/adoption leave, grandparent leave, bereavement leave), summer Fridays, tuition reimbursement, referral bonuses, employee recognition programs, paid volunteer time off, and company matching for charitable contributions.
  • Growth & Development: PerformancePlus approach with ongoing feedback and coaching. Leadership development programs (Leadership Blueprint, NextGen Leaders). Quarterly recognition programs.
  • Interview Process: Transparent and timely. Includes a recruiter screen, hiring manager meeting, cross-functional peer conversation, and a final leader interview. Some roles include a role-play or technical assessment. Feedback is promised within 3 business days after each round.
  • Global & Diverse Team: 1,400+ employees across 14 countries, with a strong presence in the US, India, and Germany.

Application questions