Salesforce Administrator (Johor Bahru) at AvePoint (Johor Bahru Johor, Malaysia)
AvePoint· Johor Bahru Johor, Malaysia·
Job description
Beyond Secure.
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
Salesforce Administrator
Overview
We are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations.
Experience & Skills Required
Key Responsibilities:
- Work with stakeholders to gather, analyze, and document business requirements related to Salesforce
- Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules
- Develop and maintain reports and dashboards to support business operations and decision-making
- Administer user access, roles, profiles, permission sets, and data visibility
- Manage sandbox environments, support data imports/exports, and assist with data quality initiatives
- Monitor platform performance and proactively identify areas for improvement
- Support end-users through training, documentation, and troubleshooting
- Collaborate with developers and external vendors to support integration and enhancement efforts
- Ensure configurations and changes align with best practices and comply with governance policies
Requirements:
- 3+ years of experience as a Salesforce Administrator
- Salesforce Administrator (ADM-201) certification required
- Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud)
- Experience creating workflows, validation rules, process builder flows, and automation tools
- Ability to create meaningful reports and dashboards for various business functions
- Strong communication skills and ability to work with both technical and non-technical stakeholders
- Experience supporting end-user training, adoption, and platform governance
- Familiarity with data management tools such as Data Loader or Data Import Wizard
- Understanding of platform security and sharing models
- Education: Bachelor's degree or above
Certifications:
- Required: Salesforce Administrator (ADM-201)
- Preferred: Advanced Administrator, Platform App Builder, or any Consultant-level certifications
Preferred Qualifications:
- Experience in public sector or compliance-driven environments
- Knowledge of declarative tools such as Flow, Assignment Rules, and Omni-Channel Routing
- Basic understanding of Apex, SOQL, and Salesforce integration principles
- Experience with change management, release planning, or DevOps tools for Salesforce
If you are looking for an opportunity to grow your career while working on meaningful projects, we would love to hear from you! Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Why work at AvePoint
- Award-Winning Culture: Recognized as an Inc. Best Workplace (back-to-back), a Built In Best Place to Work (2024), and a Great Place to Work (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
- Culture & Values: The company describes its culture with five core values and leadership behaviors:
- Ownership and Accountability ("We take full accountability, set high standards...")
- Teamwork ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
- Agility ("quick, informed decision-making... a growth mindset")
- Visionary and Practical ("bold ideas... turning them into groundbreaking realities")
- Inclusive and Empathetic ("Diversity is at the core of our success... fostering inclusive collaboration")
- Growth Trajectory: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
- Global & Remote-Flexible: Opportunities are available across North America, APAC, and EMEA in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
- Entrepreneurial Spirit: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.