Feeny
DISHER

Scheduler/Service Coordinator at DISHER (Walker, MI)

DISHER· Walker, MI·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Scheduler – Walker, MI

DISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler/Service Coordinator to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you’ll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers — this role is for you.

What it’s like to work here: This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There’s a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.

What you will get to do:

  • Schedule service technicians for customers
  • Track the status of appointments
  • Resolving scheduling conflicts
  • Provide excellent customer service
  • Maintain accurate records of services
  • Allocating staff and equipment to ensure services are delivered efficiently and effectively

What will make you successful:

  • High attention to detail and strong organizational skills
  • Strong time management abilities
  • Problem-solving skills and proactive communication
  • General computer skills
  • At least 2–3 years of experience in scheduling
  • Preferred industry experience
  • High school diploma or GED preferred
  • Ability to thrive in a small, close-knit, and friendly team environment

Why work at DISHER

  • Culture is Core: DISHER intentionally builds a collaborative, transparent, and supportive environment. Their 12 core characteristics guide how employees treat each other and customers.
  • Flexible & Remote-Friendly: They have no fixed daily start/end times and support working from the office in Zeeland, MI, from home, or at client locations, based on what is most productive.
  • Exceptional Benefits:
    • Employee Ownership (ESOP): Full-time employees are immediately enrolled in an ESOP, providing a unique retirement benefit in addition to a 401k.
    • Generous Time Off: Up to 4 weeks of vacation plus 11 paid holidays.
    • Parental Leave: 2 weeks off after the birth or adoption of a child.
    • Paid Impact Time: 80 hours per year for community service, professional development, and charitable work.
    • Insurance: Excellent health, dental, and vision insurance, plus mental health resources.
  • Team Bonding & Events: Weekly all-team Friday lunches, two companywide offsites per year, a Christmas party, a summer picnic, and group sports sponsorships.
  • Growth & Development: Formal programs like DISHER University, educational reimbursement, individual coaching, and subject matter communities.

Application questions