
Senior Account Manager at VML (Cleveland Ohio, United States)
VML· Cleveland Ohio, United States· $45k–$80k·
Role details
Job description
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.comand follow along on LinkedIn #WeAreVML.
Who we are looking for:
VML is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food CPG space, focusing on retail media objectives. This person will drive day-to-day client management to deliver brand campaigns and initiatives on time and on budget, in close partnership with project management. The Senior Account Manager will execute agency processes with excellence while fostering strong client relationships, ensuring seamless communication and collaboration across internal teams to consistently deliver high-quality work.
What you’ll do:
- Collaborate | Partner closely with creative and/or integrated agency teams to facilitate project milestones and lead client initiatives.
- Execute | Primary point of contact for clients and accountable for successful implementation of campaigns.
- Build Relationships | Build healthy relationships with internal departments, clients, and agency partners.
- Stay Educated | Stay apprised on industry trends and best practices. Share relevant competitive and category updates with internal team members and clients.
- Evaluate | Ensure high standard of quality across all project output by teams and effectively manage client feedback and expectations.
Who you are:
- Multi-faceted | Ability to operate in dual role as account/project management with strategic mindset.
- Detail Oriented l Able to stay on top of deadlines and many moving pieces of projects in an organized way.
- Growth-minded | Continually look for opportunities to grow the account and improve efficiencies
- Excellent Communicator | Being able to communicate clearly and effectively when managing any project or team is essential.
What you’ll need:
- 3-5+ years of prior client-facing experience in a marketing environment, with agency experience strongly preferred.
- Experience managing integrated campaigns with agency partners across media and retail media networks required.
- CPG or Food n Bev shopper industry experience related to advertising efforts is a plus.
- Strong computer skills, with proficiency in Microsoft Office.
- Meticulous attention to detail.
- Flawless execution in management of client projects.
- Excellent time management, able to prioritize competing deadlines.
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefitsfor more details.
_ $45,000—$80,000 USD
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Why work at VML
- Culture: Emphasizes “Human First” internally – belonging, continuous learning, and authentic personal branding. The Culture & Belonging team actively fosters understanding and empathy.
- Career Development: Bespoke platforms for career mapping, feedback coaching, and skills building. Programs like Catalyst Academy (12-month global program) and Emerge US Internship (10-week) provide structured growth.
- Work Environment: Hybrid and office-based roles; 150+ offices worldwide offer global mobility. The Detroit Experience Studio and All Win Program show community engagement.
- Perks & Benefits: VML Foundation (employee-led giving), wellness resources, and a focus on mental and physical health.
- Engineering Culture: For tech roles, exposure to large-scale digital transformation projects, WPP Open AI platform, and modern data/tech stacks.