
Senior AI Agent Engineer at WIZELINE (Mexico)
WIZELINE· Mexico·
Role details
Job description
Senior AI Agent Engineer
We are
Wizeline is a global AI-native technology solutions provider that develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there's no limit to what we can achieve.
Are you a fit?
We're looking for a Senior AI Agent Engineer with a passion for building production-grade, tool-augmented AI agents that blend cutting-edge LLM techniques with solid software-engineering discipline. In this role, you'll design multi-step reasoning pipelines, wire them to business systems, and harden them for scale, safety, and maintainability — helping enterprise customers launch conversational agents that solve real problems, take real actions, and comply with real-world policies.
You'll play a key role in agent design and delivery, tool and data integration, LLM orchestration and planning, and continuous optimization — owning the full agent development life-cycle from scoping through monitoring and iterative tuning.
If you're passionate about AI R&D, agentic systems, and building reliable, guard-railed AI products, we'd love to meet you.
Qualifications:
- Excellent communication and collaboration skills. English B2 Advanced or C1
- 5+ years of software engineering experience in production environments (TypeScript/Node, Go, or Python) with strong API design, testing, and debugging habits
- Hands-on LLM experience (GPT, Claude, Gemini, or fine-tuned OSS models): prompt engineering, function/tool calling, model selection, and evaluation
- Retrieval-Augmented Generation (RAG): designing embedding pipelines and semantic search with Pinecone, Weaviate, etc.
- Agent orchestration expertise: LangChain/LangGraph, OpenAI Agents SDK, CrewAI, or equivalent frameworks for tool-augmented reasoning loops
- ML-/DevOps literacy: containerization, CI/CD, GPU/AI infra, caching, automated evals for nondeterministic systems
- Experience enforcing security guardrails & PII protection in user-facing AI products
Nice-to-have
- Real-time/voice agent delivery (e.g., SSE or WebSockets)
- Familiarity with emerging multi-agent protocols (MCP, A2A) or supervisor/critique agent patterns
- Domain experience in e-commerce, fintech, telecom, or large-scale customer support
- Prior work with automated prompt/agent regression testing frameworks
Why You'll Love This Role
- Build cutting-edge, tool-augmented AI agents at the intersection of AI R&D and backend engineering
- Work on multi-model orchestration, agentic reasoning loops, and enterprise-grade AI systems
- Collaborate with highly skilled engineers in an AI-native technology company
- Influence technical decisions and contribute to AI engineering best practices
- Enjoy continuous learning, professional development, and global collaboration opportunities
What We Offer
- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Global Opportunities
- Vibrant Community
- Total Rewards
Specific benefits are determined by employment type and location. Find out more about our culture here
Why work at WIZELINE
- Culture: “A global community of innovators, problem‑solvers, and lifelong learners” – strong emphasis on growth, collaboration, and belonging
- Remote & Flexibility: Remote‑friendly with flexible work policy; physical offices in SF, Mexico City, Guadalajara, Barcelona, and Ho Chi Minh City
- Perks:
- Competitive compensation and total rewards
- Health benefits and wellness programs
- Savings & retirement plans
- Global mobility opportunities
- Free certifications (cloud, coding) through WizeAcademy
- Happy hours, gaming tournaments, sports activities
- Recognition:
- HRC Best Places to Work for LGBTQ+ (2019–2024)
- Expansión Super Empresas (2020–2023)
- Expansión Super Espacios de Trabajo (2020–2021)