Senior AI Engineer, Voice Platform at ClickUp (United States)
ClickUp· United States· $200k–$250k·
Role details
ClickUp at a glance
ClickUp is an all-in-one productivity platform: tasks, docs, collaboration, and AI agents in one app.
ClickUp is an all-in-one work platform that combines tasks, docs, chat, whiteboards, goals, and dashboards in a single workspace, with an AI layer (Brain) and configurable AI agents wired through all of it. The pitch is convergence: keep every kind of work in one place so the software, and its AI, actually understands the full context.
$535M raised · latest: Series C · $400M · 2021 (at a $4B valuation) · backed by Andreessen Horowitz, Tiger Global Management, Lightspeed Venture Partners, Meritech Capital
Summary
Design and optimize real-time speech-to-text pipelines and LLM-powered post-processing for ClickUp's voice platform. The role involves building voice-to-action systems, evaluating ASR models, and collaborating with product teams to ship voice features across various devices.
Job description
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Role Overview
You'll own and evolve the AI systems behind ClickUp's voice platform: real-time streaming transcription, intelligent reformatting, context-aware mention detection, and voice-to-action pipelines. This is a high-impact, hands-on role where you'll push the boundaries of what voice interfaces can do inside a productivity tool used by millions.
Key Responsibilities
- Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing)
- Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection)
- Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting)
- Build voice-to-action systems that parse natural language into structured workspace commands
- Evaluate, benchmark, and integrate ASR models (Whisper, AssemblyAI, Fireworks, etc.) for cost, latency, and accuracy
- Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile, Web, and Browser Extension
- Explore multimodal AI capabilities (screen + voice + text) for next-gen assistant experiences
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Why work at ClickUp
- Culture & values: The company emphasizes grit, growth mindset (“grow 1% every day”), passion, and hard work. Core value: “Normal f*cking sucks” — a rejection of status quo thinking [clickup.com/careers]
- Impact: Employees are empowered to work across AI, product, and engineering — “you don’t need to be an engineer to dive deep into leveraging AI” [clickup.com/careers]
- Work model: Remote-friendly with offices in San Diego (HQ), United States, Canada, Ireland, United Kingdom, Australia, and globally [clickup.com/about]
- Perks: Generous PTO, health plans, retirement benefits, wellness programs, and parental leave [clickup.com/careers]
- Growth: The company explicitly hires for potential impact and supports “building your boldest career”; recent headcount of 1,529 signals continued scaling [tracxn.com, clickup.com/careers]