Senior Data Analyst, Global Operations at Nclusion (Palo Alto, CA)
Nclusion· Palo Alto, CA· $120k–$170k·
Role details
Job description
About the Role
We're looking for an experienced Data Analyst to join our Data & Platform team at Nclusion. In this role, you'll be the go-to person for turning data into actionable insights for our partner teams. You'll help build and evolve the business intelligence foundation that enables Nclusion to better understand and empower underserved communities by translating complex data into clear answers about what tools and services our customers need to thrive. You'll be analyzing data, maintaining and improving dashboards, and partnering with stakeholders to translate business questions into clear, data-driven answers. As a key member of our growing data team, you'll have the opportunity to help shape how teams across the company leverage data to work more efficiently and effectively, bringing your expertise to influence our data strategy and best practices.
This role is based in our Palo Alto office. We work together onsite Monday through Thursday and remotely on Fridays.
What You’ll Do
- Write clean and efficient SQL queries to extract and analyze data from our transaction platform and general data systems
- Partner closely with Finance and Operations teams to understand their business needs and build dashboards that enable data-driven decision-making
- Handle ad-hoc data requests with speed and accuracy, balancing urgency with quality
- Document your work and contribute to best practices for data analysis across the team
- Leverage your expertise in NClusion's data landscape to mentor junior team members and drive data literacy across the organization
- Design and evaluate experiments (A/B testing) to validate hypothesis and influence feature prioritization.
What You Bring to the Table
- 7+ years of experience as a Data Analyst or in a similar analytical role
- Proficiency in SQL, including complex joins and subqueries.
- Experience with BI tools such as Metabase, Tableau, or Looker.
- Strong business acumen and proven ability to translate stakeholder needs into technical solutions
- Excellent communication skills, especially when explaining technical concepts to non-technical audiences
- Self-motivated with a bias toward action and continuous learning
- Attention to detail and commitment to delivering accurate, high-quality work
- Eagerness to take on new challenges
- Ability to work independently, prioritize effectively, and manage multiple stakeholders
Benefits and Perks
- 📈 401k match with a match!
- 🩺 Medical Insurance
- 🦷 Dental Insurance
- 👓 Vision Insurance
- 💸 Competitive compensation & equity – We believe in sharing success.
- ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
- 🍽️ In-office lunch, team events & culture
Why work at Nclusion
- Mission-Driven Work: Employees have the opportunity to work on a product with direct, positive impact on millions of financially excluded people.
- High Ownership Culture: The company emphasizes that new hires, especially in engineering, will have "real ownership" and the chance to shape how the entire engineering team works linkedin.com.
- Hybrid and In-Office Policies: Offers a mix of in-office (Palo Alto), hybrid, and remote roles, providing flexibility depending on the team and role builtin.com.
- Strong Technical Focus: With 33% of the workforce in technical roles, engineers will work in a tech-forward environment using a modern stack including React, TypeScript, Kotlin, Python, Terraform, Solidity, and blockchain technologies gem.com.
- Global Team Culture: Working across 5 countries provides a unique, multicultural environment that is essential for understanding the company's end users.