Coco

Senior Human Resources Generalist at Coco (Los Angeles, CA)

Coco· Los Angeles, CA· $130k–$150k·

Role details

Salary
$130k–$150k
Work type
Onsite
Employment
Full-Time
Equity
Yes
Skills
HR OperationsEmployee RelationsComplianceMulti-state employment lawsHR Policy DevelopmentPayroll AdministrationBenefits AdministrationRecruiting SupportOnboardingRippling HRISAshbyATS

Summary

The Senior HR Generalist will build and scale the HR function from the ground up, managing end-to-end employee lifecycle, policy development, and compliance. This role involves serving as a trusted partner for employees and managers, supporting recruiting and onboarding, and ensuring data integrity within the Rippli...

Job description

Job Title: Senior HR Generalist Location: Venice, California

Coco is a fast-growing robotics company transforming last-mile delivery. We’re seeking a Senior HR Generalist to join our team in Venice, CA. This is a fully on-site role for a hands-on HR professional who thrives in fast-paced environments, excels at multitasking, and is eager to help build and scale the HR function from the ground up. This role is ideal for someone who brings both startup adaptability and corporate discipline, and who is comfortable owning HR execution while creating the policies, processes, and infrastructure needed to support a growing organization. This role is on-site in our Venice office.

Responsibilities

HR Operations & Employee Lifecycle

  • Own the employee lifecycle end-to-end, including onboarding, offboarding, employee records, and HR administration
  • Serve as a day-to-day HR partner for employees and managers, providing guidance on policies, benefits, and people practices
  • Maintain accurate employee data and workflows in Rippling HRIS, ensuring data integrity and compliance
  • Support payroll, benefits administration, leaves of absence, and employee changes in coordination with internal and external partners

Policy, Process & Foundation Building

  • Build, document, and implement HR policies, procedures, and playbooks that scale with the business
  • Establish consistent, compliant HR processes while balancing flexibility needed in a startup environment
  • Help create structure around performance management, employee documentation, and internal HR workflows
  • Continuously evaluate and improve HR processes to support growth and operational efficiency

Employee Relations & Compliance

  • Act as a trusted first point of contact for employee relations matters, handling issues with sound judgment, discretion, and empathy
  • Support performance feedback, corrective actions, and documentation as needed
  • Ensure compliance with federal, state, and local employment laws across a multi-state workforce
  • Assist with audits, investigations, and internal reviews as required

Recruiting & Onboarding Support

  • Support recruiting operations using Ashby, including job postings, interview coordination, and candidate communications
  • Partner with hiring managers to ensure a smooth, efficient, and positive candidate experience
  • Own and continuously improve the new-hire onboarding experience

Experience

  • 5–8+ years of progressive HR experience, including time in both startup and corporate environments
  • Strong HR generalist background with hands-on experience across operations, employee relations, and compliance
  • Proven ability to build HR foundations, including policies, procedures, and scalable processes
  • Experience with Rippling HRIS (strongly preferred)
  • Experience using Ashby or a comparable ATS
  • Ability to manage multiple priorities in a fast-moving, on-site environment
  • Strong knowledge of multi-state employment laws and HR best practices
  • Highly organized, detail-oriented, and comfortable operating with a high degree of autonomy
  • Professional, approachable, and confident communicator with excellent judgment

Why work at Coco

  • Culture & Mission: A mission-driven company focused on solving a tangible, massive problem (urban logistics) with a clear positive environmental impact (zero-emission delivery).
  • Work Environment: Hybrid workspace (combination of remote and on-site work) with a new headquarters in Venice Beach, CA. Offices in Santa Monica (HQ), Austin, Culver City, Houston, New York, Miami, and Chicago.
  • Engineering Culture: Strong technical stack (Python, TypeScript, C++, ROS, Node.js, Django, PostgreSQL, Redis, MongoDB). The engineering team is led by a VP with 20+ years of experience (ex-Amazon Lab126) and a CTO who built the first robots from scratch at UCLA.
  • Growth & Opportunity: High-growth startup (23.7% YoY headcount growth) with significant career advancement potential. Open roles include Staff Software Engineer, Operations Supervisor, Robot Delivery Technician, and Controller.
  • Employee Sentiment: Rated 3.7/5.0 on LinkedIn (39 reviews), with positive marks for work-life balance (3.7), compensation (3.6), and culture (3.7).

Application questions