Lyra Health

Senior Payroll Administrator at Lyra Health (Mexico City, Mexico)

Lyra Health· Mexico City, Mexico·

Role details

Work type
Remote
Employment
Full-Time

Job description

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Role Summary

Lyra Health are recruiting a Senior Payroll Administrator to assist with the Payroll Manager for Lyra International, specially covering Mexico and Spain based in Mexico. Reporting to the Payroll Manager, you will play a key role in supporting the company’s period of growth and change and be a role model for the expected behaviours and attitudes.

This position requires to be in the office at least 2 of 5 days in the offices in Colonia Nápoles.

Key Responsibilities

Key responsabilities for this role include but not limited to:

- To facilitate payment of staff salaries monthly on an international basis

- Assist with any payroll administration tasks

- Assist with employee payroll queries and onboarding in the Deel platform

- Ensure records on the payroll platform are accurate

- Support and cover any payroll ticket query in workday

- Ensure updated documents and information is always available on Google Drive

- Prepare monthly reporting for statutory requirements and management within deadlines

- Assisting with Payroll Implementation and projects for existing Global entities

- Support in the Payroll integration with Workday

- Keep up to date with relevant legislation and system changes

- Assist with auditing requirements for Lyra international when required

- Deputise in the absence of the Payroll Manager – Manage team, allocate work & point of contact for escalation

About you

If you feel comfortable with a multicultural enviroment and have:

- Attention to detail

- Customer Service

- Organisation

- Ability to work to tight deadlines

- Self-motivated an able to work efficiently in a busy environment

- Good level of competence on Excel

Experience

- Minimum 4-5 years in a payroll administrator role. International experience is essential. Beneficial if experienced in Other European payrolls or Canada.

- English language advance level  is required.

- Workday integration experience is desirable.

Why work at Lyra Health

  • Culture: “Put clients first” and transparency are core values; emphasis on innovation and excellence with humility.
  • Compensation: Generous base salary, 401k with up to 3% matching, and equity options for all employees.
  • Time off: Guilty‑free paid time off including 4 weeks vacation plus paid holidays.
  • Health & wellness: Comprehensive medical, dental, vision, free One Medical membership, and full access to Lyra’s mental health services for employees and dependents at no cost.
  • Perks: Tech stipend to set up your home office; remote/hybrid options available (many clinical roles are 1099 or remote).
  • Career growth: Rapidly growing company (16% YoY headcount increase) with 400+ open positions across clinical, engineering, product, and corporate functions.
  • Work environment: Distributed across 37 countries with hubs in the US, India, UK, South Africa, and Spain – offers flexibility.

Application questions