
Senior Site Reliability Engineer - Database (x/f/m) at Doctolib (Nantes, France)
Doctolib· Nantes, France·
Role details
Doctolib at a glance
European healthtech building the software that runs a medical practice, from patient booking to records, telemedicine, and AI assistants.
Doctolib provides a full digital-healthcare platform: 24/7 online appointment booking and reminders for patients, and subscription software for health professionals covering scheduling, electronic health records, secure messaging, e-prescribing, telemedicine, billing/insurance, and a growing set of AI assistants.
~$866M raised · latest: 500M euros (~$549M) equity and debt, March 2022, led by Eurazeo, at a $6.4B valuation · backed by Eurazeo, General Atlantic, Accel, Bpifrance
Job description
Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with engineering, design, and business teams. Doctolib is looking for a Senior Site Reliability Engineer to keep Doctolib production database systems running smoothly. You will also be a key-player to support the exponential growth of Doctolib services.
What you will do
You will join a team of developers, DBA and SRE responsible for:
- Improving and protecting the health of our datastores,
- Empowering the whole tech teams to use our datastores in the most efficient way,
- Collaborating everyday with our Database Architects, Principal Engineers and Site Reliability Engineers from other teams.
As a Senior Site Reliability Engineer in our Doctolib Database Optimization team, you will play a critical role in ensuring the reliability, availability, and performance of our databases. You will: Design, build and maintain core infrastructure databases that allow Doctolib scaling to support hundreds of thousands of concurrent users.
- Automate deployment, scaling, and maintenance of databases to enhance system reliability and operational efficiency,
- Implement and improve monitoring, alerting, and incident response processes to identify and address potential issues before they impact both practitioners and patients,
- Provide documentation and tooling to empower the feature teams in their use of their databases, while ensuring their reliability,
- Mitigate production database issues during working hours when the issue cannot be fixed by the responsible feature team,
- Research and evaluate new technologies, tools, and best practices to continuously improve the reliability and availability of our systems and processes.
Who you are
Are you convinced that you have exactly what it takes for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions!
- Have a strong hands-on experience (6y+) on a production platform, if possible at scale,
- Have proven experience with cloud platforms such as AWS, Azure or Google Cloud,
- Have proven experience with datastores such as PostgreSQL and/or Kafka and/or Couchbase,
- Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes),
- Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and understanding of infrastructure as code principles,
- Are fluent in English.
Now, it would be fantastic if you:
- Have an experience with monitoring and observability tools,
- Like troubleshooting performance issues in complex environments.
What we offer
- Free Health Insurance for you
- Up to 14 days of RTT
- A flexible workplace policy offering both hybrid and office-based modes
- Flexibility days allowing to work in EU countries and the UK 10 days per year
- Wellbeing program with free mental health and coaching through moka.care
- Special support package for caregivers and workers with disabilities
- ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib
- Lunch voucher with Swile card
- Work Council subsidy for sport club membership or creative activities
- Bicycle subsidy
- Public transportation reimbursement
- Relocation support for international mobility
The interview process
- Recruiter Interview
- SRE Technical interview
- System Design Interview
- Behavioral interview
- Reference Check
- Offer!
Job details
- Contract: Permanent position
- Workplace: Nantes
- Start date: As soon as possible
- Remuneration: Competitive salary package according to your profile
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
Why work at Doctolib
- Purpose & Mission: B Corp certified, purpose‑driven company with a clear social impact (improving healthcare access and quality of life for care teams).
- Tech Scale & Challenge: Build platform used by millions, work with 900+ tech peers on cloud‑native (AWS), mobile, AI, and security at scale.
- Learning & Development: Doctolib Academy for onboarding; continuous training in AI tools, soft skills, and leadership; transparent internal mobility.
- Benefits:
- Health insurance 100% paid for you and children.
- 25 vacation days + up to 14 RTT days/year.
- Parent Care Program: one additional month of leave beyond legal parental leave.
- Free mental health coaching via Moka.care.
- Gym (on‑site in Paris) with group classes.
- Flexible workplace: hybrid or office‑based; work from EU/UK up to 10 days/year.
- Subsidised sports/creative class membership.
- Lunch vouchers (Swile card).
- Solidarity Days (2 days/year for health charities).
- Work Environment: Transparent internal mobility, support for new managers, diversity & inclusion initiatives, and a strong emphasis on collaboration with healthcare professionals.
- Locations: Paris, Nantes, Berlin, Milan, Amsterdam, and other EU cities.