AvePoint

Senior UX Designer #379 at AvePoint (Singapore)

AvePoint· Singapore·

Job description

We are seeking an experienced Lead/Senior UX Designer to guide UX design practices across the Ministry of Social and Family Development (MSF) cluster. This is a strategic role that requires both hands-on design expertise and the ability to lead cross-ministry initiatives, working with senior stakeholders across multiple projects and teams.

Experience & Expertise

  • 8+ years of progressive UX/UI design experience, with at least 3 years in a senior or lead capacity
  • Proven track record of leading design initiatives across multiple projects simultaneously
  • Demonstrated experience working with senior stakeholders and C-level executives
  • Experience in government, enterprise, or large-scale organizational settings is highly preferred
  • Portfolio demonstrating product thinking, strategic leadership, design process, and measurable impact

Technical Skills

  • Experience with design research methodologies and usability testing tools
  • Expert proficiency in design tools
  • Strong understanding of responsive design, design systems, and component libraries
  • Familiarity with front-end technologies (HTML, CSS) and ability to collaborate effectively with developers

Leadership & Communication

  • Exceptional presentation and communication skills with ability to influence at all organizational levels
  • Experience facilitating design workshops, critique sessions, and collaborative design activities
  • Strong interpersonal skills with demonstrated ability to build consensus and drive alignment
  • Ability to mentor and develop design talent while establishing a culture of design excellence
  • Strategic thinking with ability to translate business objectives into user-centered design solutions

Work Environment

  • Work across multiple concurrent projects with ITG teams
  • Collaborate with vendors and external partners on various ministry systems
  • Interface regularly with stakeholders from different ministry divisions including policy, operations, and technology teams
  • Projects span citizen-facing applications, case management systems, content management platforms, and data analytics tools

The Ideal Candidate

Beyond the listed qualifications, we are looking for someone who:

  • Balances strategic vision with hands-on execution and isn't afraid to roll up their sleeves
  • Ability to harmonise between product thinking and design
  • Is comfortable operating with ambiguity and establishing practices in a maturing design function
  • Brings curiosity about social services, policy, and public sector challenges
  • Demonstrates empathy for both end users (citizens, social workers) and internal stakeholders
  • Has a collaborative mindset and thrives in cross-functional team environments
  • Values impact over perfection and can navigate the pragmatic realities of government technology

Application Process

Interested candidates should submit:

  • Resume/CV highlighting relevant experience
  • Portfolio demonstrating UX process, stakeholder engagement, and design outcomes
  • Brief statement (300-500 words) describing your approach to establishing UX practices in a complex organizational environment

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Why work at AvePoint

  • Award-Winning Culture: Recognized as an Inc. Best Workplace (back-to-back), a Built In Best Place to Work (2024), and a Great Place to Work (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
  • Culture & Values: The company describes its culture with five core values and leadership behaviors:
    • Ownership and Accountability ("We take full accountability, set high standards...")
    • Teamwork ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
    • Agility ("quick, informed decision-making... a growth mindset")
    • Visionary and Practical ("bold ideas... turning them into groundbreaking realities")
    • Inclusive and Empathetic ("Diversity is at the core of our success... fostering inclusive collaboration")
  • Growth Trajectory: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
  • Global & Remote-Flexible: Opportunities are available across North America, APAC, and EMEA in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
  • Entrepreneurial Spirit: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.

Application questions