Service Revenue Operation at AvePoint (Hanoi, Vietnam)
AvePoint· Hanoi, Vietnam·
Job description
Job description
- Work closely with the accounting, delivery and sales teams to streamline processes and facilitate effective communication
- Identify and resolve challenges and issues within the service revenue operations;
- Use data and analytics to measure and forecast revenue data, including tracking key metrics;
- Contribute to the development and continuous improvement of the revenue operations process;
- Assist with SOX audit-related tasks;
- Other ad hoc service revenue operation related tasks;
Requirements
- At least 1 years of work experience in service revenue operations or a related field
- Strong analytical and problem-solving skills, with experience using data and analytics to discover and fix potential risks.
- Excellent interpersonal skills, able to frequently adjust priorities and help the team out wherever needed.
- Excellent English written and verbal communication skills.
- Knowledge of the service operation process and the company’s target audience and goals.
- High attention to details.
- Strong Microsoft Office skills with emphasis on Excel.
- Experience with software industry is a plus.
Educationally, a bachelor's degree in Business Administration, Finance, Economics, or a related field is typically required. Experience in revenue operations, sales operations, or a similar field is highly beneficial. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Why work at AvePoint
- Award-Winning Culture: Recognized as an Inc. Best Workplace (back-to-back), a Built In Best Place to Work (2024), and a Great Place to Work (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
- Culture & Values: The company describes its culture with five core values and leadership behaviors:
- Ownership and Accountability ("We take full accountability, set high standards...")
- Teamwork ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
- Agility ("quick, informed decision-making... a growth mindset")
- Visionary and Practical ("bold ideas... turning them into groundbreaking realities")
- Inclusive and Empathetic ("Diversity is at the core of our success... fostering inclusive collaboration")
- Growth Trajectory: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
- Global & Remote-Flexible: Opportunities are available across North America, APAC, and EMEA in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
- Entrepreneurial Spirit: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.