
SME Business Loans Telesales Officer at Salmon Group (Philippines)
Salmon Group· Philippines·
Role details
Work type
Hybrid
Employment
Full-Time
Salmon Group at a glance
A Philippine consumer fintech and licensed neobank offering AI-scored credit, cards, and deposits to underbanked Filipinos.
Salmon is a consumer financial technology company in the Philippines that provides credit lines, installment and cash loans, prepaid cards, and bank deposits to underbanked consumers, using AI credit scoring and a licensed rural bank it acquired.
~$310M ($160M equity + $150M bonds) raised · latest: $100M (April 2026): $60M equity + $40M debt · backed by International Finance Corporation (IFC, World Bank Group), ADQ (Abu Dhabi sovereign wealth fund), Lunate, Antler VC
Job description
SME Business Loans Telesales Officer
Responsibilities
- Make outbound calls to SME owners from databases and prospect lists to generate new loan applications
- Handle inbound leads and referral agent leads promptly and identify the client’s loan needs
- Pre-qualify clients against basic criteria (business type, location, monthly revenue, years in operation)
- Explain loan terms clearly and handle common objections
- Coordinate with Credit and Operations so applications move from submission to disbursement quickly
- Follow up with approved clients until signing and disbursement, including issuing PDCs or opening a checking account if needed
- Log every call, status and next step accurately in the CRM
- Meet daily and monthly targets for calls, qualified applications and disbursed amount
- Share client feedback and objections with the team to help improve scripts and the process
Requirements
- At least 1 year of experience selling SME cash loans in a bank in the Philippines
- Proven track record of achieving sales targets
- Excellent spoken and written English and Tagalog
- Strong communication, negotiation, and relationship-building skills
- Ability to adapt quickly to change and perform well in a fast-paced environment
- Good understanding of SME lending, credit assessment basics, and KYC/AML requirements
- Self-motivated, results-driven, and able to work independently
Why work at Salmon Group
- Culture: Emphasizes “dependability,” innovation, and a human touch. Employees describe an agile, open environment where Day One employees shape the company.
- Work model: Mostly office-based at the Taguig City headquarters (Four/NEO Building, Bonifacio Global City). Some field roles (collections, housekeeping) are site-specific.
- Notable perks: Competitive salaries (e.g., PHP 30k-40k/month for junior roles; PHP 15k-25k for field roles). Popular roles include Credit Investigator (PHP 28k/month) and Collection Agent (PHP 16k/month).
- Engineering culture: Strong focus on AI, data analytics, and technology innovation; the CTO and SVP of AI and Data are part of senior management.