Solution Engineer at Revinate (Atlanta, GA / Austin, TX / Orlando, FL)

Revinate· Atlanta, GA / Austin, TX / Orlando, FL·5d ago

Job description

The full description lives on the employer’s site. Open the listing.

Culture: Described as a global team of "mountain bikers, surfers, parents, golfers, Star Wars fans, hikers, chefs, and football fans" united by a #OneRevinate spirit. Rated 3.9/5 on LinkedIn (4.2 for work-life balance, 3.9 for culture). Awarded "Top Place to Work" and "#1 CRM/Marketing product" multiple times by HotelTechReport.
Remote/Hybrid/Office: Remote-first company. Revinators gather for purposeful off-sites or informal meetups. They support employees working from 18+ countries and have physical offices for those who prefer them.
Notable Perks:
- 100% employee medical, dental, and vision premium coverage in the US + mental health resources.
- 401k match (or pension/CPF contribution depending on location).
- Generous time off (accrued or flex).
- Monthly work-from-home stipend.
- Career development resources including Udemy licenses and manager coaching.
Engineering/Technology: They invest heavily in "cutting-edge technology" and provide Udemy licenses and leadership training. The tech stack is centered on AI, data, and hospitality platform integrations.

One-liner: Revinate is a hospitality technology company that provides an AI-powered customer data platform and direct booking solutions to help hotels own the guest journey, reduce reliance on online travel agencies (OTAs), and drive direct revenue.
Entity Type: Private (Series C, $105.7M total funding)
Headquarters: Palo Alto, California, United States
Founded: 2009
Founders: Not publicly available (the company was founded by a team; specific names are not widely reported)

Primary industry: Hospitality Technology / Hotel Tech
Target customers: Hotels, resorts, and hospitality groups (B2B, primarily SMB to Enterprise)
Mission or purpose statement: To transform the hospitality industry by empowering hoteliers with guest data to drive direct bookings and increase net operating income.

Revinate Core: A unified 360-degree guest profile view, enabling hoteliers to identify and retain their best guests.
Revinate Marketing: An AI-powered marketing platform for personalized, multi-channel campaigns that maximize direct bookings and reduce OTA dependence.
Revinate Chat: AI-powered guest messaging available 24/7 to handle requests and free up staff, with a reported 98% open rate and 29% click-through rate.
Revinate Feedback: A reputation management tool that monitors, measures, and optimizes reviews across approximately 45 review sites.
Reservation Sales & RezForce: Services that boost inbound call conversion and outbound call strategies; RezForce provides overflow reservation agents to capture bookings after hours.

Valuation: Not disclosed
Key Metric: $50.3M annual revenue (reported by LinkedIn); $105.7M in total funding
Notable Investors/Partners: Benchmark, Formation 8, Sozo Ventures. They have also acquired NAVIS (2021), Go Moment (2021), and Posmetrics (2013).
Growth Signals: Over 12,500 hotel implementations across 128 countries; 1.1 billion rich guest profiles managed; recent launch of "Ivy," an AI-powered hospitality decision intelligence tool. Headcount is ~480 globally.

Hospitality-specific AI: Revinate’s entire platform is purpose-built for the hotel industry, with its new “Ivy” AI decision intelligence tool offering a deep, vertical-specific moat.
Data Network Effect: With 1.1B guest profiles and 12,500+ implementations, Revinate has a vast dataset that improves its AI personalization and recommendations, making it increasingly sticky for customers.
Unified Platform: Covers email marketing, chat, reviews, CRM, and reservation sales—reducing the need for hotels to stitch together multiple disparate tools.
Proven Direct Booking Value: Their customer base has driven $24B in direct revenue through the platform, solidifying their value proposition against OTAs.

Accelerating AI-based decision intelligence (branding the “Ivy” product).
Deepening the shift from OTA dependency to direct booking for hoteliers.
Continuing to scale globally (presence in California, Oregon, London, Amsterdam, Singapore, and Barcelona).
Expanding the platform through integration and acquisition (they have made three key acquisitions in the last few years).

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