Sr. Quality Assurance Assistant at Despegar (Montevideo, Uruguay)

Despegar· Montevideo, Uruguay·4d ago

Role details

Work type

Hybrid

Employment

Full-Time

Job description

¿Te apasiona encontrar patrones donde otros ven solo números? ¿Transformar datos en decisiones que mueven la aguja del negocio? En Despegar, la travel tech líder de Latinoamérica y parte de Prosus, estamos buscando un/a Sr. Quality Assurance Assistant que piense estratégicamente y ejecute con impacto. Tu misión: Analizar pérdidas y oportunidades de mejora en nuestra operación, diseñar soluciones que funcionen y trabajar junto a equipos de Producto e IT para hacerlas realidad. ¿Qué hace especial este rol? ✅ No solo reportás problemas, diseñás las soluciones ✅ Trabajás con autonomía y orientación a resultados reales ✅ Colaborás cross-funcionalmente en un entorno sin silos ✅ Tu análisis impacta directamente en la experiencia de millones de viajeros

Buscamos alguien que: Tenga experiencia en análisis de datos y quality assurance Transforme información compleja en insights accionables Actúe con ownership y mentalidad de mejora continua Colabore, cuestione y proponga. Si querés formar parte de un equipo que desafía el status quo y construye el futuro del turismo en LATAM, ¡queremos conocerte! 🌎 Viajar te transforma, trabajar en Despegar también. ✈️

#TalentoDespegar #SomosDespegar #EquipoD #QualityAssurance #Uruguay

Why work at Despegar

Culture rating: 4.0/5.0 on LinkedIn (850 reviews), with strong work-life balance (4.0) and culture (4.0).
Hybrid/remote policy likely varies by role; 14 offices across 10 countries (Buenos Aires, São Paulo, Mexico City, Miami, etc.).
Engineering team is large (535 technical staff, 11% of workforce) – strong focus on tech innovation (AI, payments, platform engineering).
Competitive compensation in local markets (e.g., Junior SWE ~ARS 394K/month, Engineering Manager ~ARS 3.78M/month).
Part of Prosus, a global tech investor, offering stability and international growth opportunities.
Career growth: many employees move to other top tech firms (Mercado Libre, Globant, PedidosYa). Active hiring: 117 open positions as of 2026.

About Despegar

Company Overview

One-liner: Despegar is the leading online travel agency (OTA) in Latin America, offering flights, hotels, packages, and travel-related financial services through a technology-driven marketplace.
Entity Type: Private (owned by Prosus N.V., previously public on NYSE under ticker DESP until May 2025)
Headquarters: Buenos Aires, Argentina (registered office in British Virgin Islands)
Founded: 1999
Founders: Roberto Souviron

Core Business

Primary industries: Online travel agency, travel technology, fintech (payments/BNPL)
Target customers: B2C (travelers) and B2B/B2B2C (banks, airlines, retailers via white-label solutions)
Mission/purpose: “To connect all travel flawlessly, democratizing access to travel experiences for Latin Americans.”

Products & Services

Flight & Hotel Booking Platform: Marketplace for 256+ airlines, 700K+ hotels, 766K+ vacation rentals, 13.5K+ activities, and 190+ car rental agencies – SaaS/marketplace.
Travel Packages: Bundled flights + hotels + activities for consumers – service.
Fintech (Koin): Buy-now-pay-later (BNPL) and alternative payment methods for travel purchases – fintech service.
B2B/Wholesale: Technology supply and white-label travel solutions for partners – SaaS/API.
SOFIA AI Assistant: Generative AI travel assistant for customer support and booking – AI-powered service.

Market Standing

Valuation: Acquired by Prosus in May 2025 for ~$1.7 billion ( $19.50 per share).
Key Metric: Annual revenue of $774.1 million (2024); Adj. EBITDA of $172 million (2024E); gross bookings of $5.6 billion (2024E).
Notable Investors/Partners: Prosus (parent, also owns iFood, OLX, Sympla), previously listed on NYSE (2017–2025).
Growth Signals: +10.3% headcount growth YoY (2,032 employees in 2026); expanded into 19 countries; launched AI assistant SOFIA; profitable with expanding margins; integrated Best Day, Viajes Falabella, ViajaNet, and Stays.net.

Competitive Advantages

#1 brand in OTA awareness across Latin America – strong brand recognition in 20 countries.
Scale: 5.6 billion in gross bookings, pan-regional supply network, and local payment expertise.
Alternative payment & BNPL solutions (Koin) that unlock travel access in underbanked markets.
Proprietary AI (SOFIA) for customer service efficiency and personalization.
Part of Prosus ecosystem, providing capital and cross-selling opportunities.

Strategic Focus

Deepening AI integration (SOFIA) to improve customer experience and operational efficiency.
Growing B2B white-label and wholesale technology business.
Expanding fintech capabilities (payments, credit) to drive conversion and ancillary revenue.
Consolidating regional brands (Best Day, Viajes Falabella, ViajaNet) under unified platform.
Leveraging Prosus network (iFood, OLX) for cross-promotion.

Sources

Job description

Why work at Despegar

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