AvePoint

Strategic Account Manager at AvePoint (Kuala Lumpur Kuala Lumpur, Malaysia)

AvePoint· Kuala Lumpur Kuala Lumpur, Malaysia·

Job description

We are expanding our regional team and looking for a driven, ambitious, and results-oriented Strategic Account Manager to support our continued growth.

Role Overview

As an Account Manager at AvePoint, you will play a pivotal role in driving pipeline generation and market expansion. You will manage daily outbound activities, qualify marketing-generated leads from events, and engage enterprise-level prospects through structured outreach.

You will also participate in showcasing AvePoint’s solutions through presentations, helping prospects understand how we support digital transformation.

This role requires someone proactive, energetic, and capable of driving new market penetration with minimal supervision.

Key Responsibilities

Pipeline Development & Account Management

  • Execute daily outbound prospecting activities including cold calls, emails, and social outreach.
  • Manage and qualify marketing leads to webinars, road shows, and events.
  • Conduct initial discovery conversations to understand prospect needs and challenges.
  • Build and maintain a healthy pipeline to meet quarterly Qualified Pipeline Generation (QPG) and bookings targets.

Solution Knowledge & Presentation

  • Present AvePoint’s company profile and high-level solution overview to prospects.
  • Understand customer challenges and solutions requirements
  • Articulate how AvePoint supports digital transformation, data governance, migration, and collaboration modernization.
  • Understand and explain key concepts related to SaaS, Digital Transformation, AI
  • Plan and execute daily/weekly activities to drive consistent results.
  • Work closely with Account Executives to support territory development.
  • Maintain accurate activity and deal records in Excel or CRM.
  • Adapt quickly to new market conditions and develop new territories with minimal guidance.

Required Qualifications

  • Minimum 3 years’ experience in Account Management, Business development, or similar roles.
  • Business development experience is an advantage
  • Proven track record in selling enterprise solutions B2B digital transformation solutions
  • Ability to work in a fast-paced, agile environment.
  • Deliver value-based solution positioning and articulate ROI aligned to regulatory and business outcomes
  • Collaborate with pre-sales, customer success, and partner teams to ensure successful solution adoption
  • Identify upsell and cross-sell opportunities within existing accounts
  • Maintain accurate pipeline forecasting and CRM reporting
  • Discipline in planning daily/weekly outreach activities to achieve measurable targets.
  • Aggressive, self-motivated attitude with the ability to work independently and pursue new markets.

Preferred Attributes

  • Passion for SaaS, cloud solutions, and digital transformation.
  • Strong consultative selling skills.
  • Fast learner with ability to simplify complex technical concepts.
  • Enjoy working in a fast-paced, high-growth environment.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Why work at AvePoint

  • Award-Winning Culture: Recognized as an Inc. Best Workplace (back-to-back), a Built In Best Place to Work (2024), and a Great Place to Work (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
  • Culture & Values: The company describes its culture with five core values and leadership behaviors:
    • Ownership and Accountability ("We take full accountability, set high standards...")
    • Teamwork ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
    • Agility ("quick, informed decision-making... a growth mindset")
    • Visionary and Practical ("bold ideas... turning them into groundbreaking realities")
    • Inclusive and Empathetic ("Diversity is at the core of our success... fostering inclusive collaboration")
  • Growth Trajectory: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
  • Global & Remote-Flexible: Opportunities are available across North America, APAC, and EMEA in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
  • Entrepreneurial Spirit: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.

Application questions