Supervisor - Fulfillment (Inbound) at aCommerce (Bangkok, Thailand)
aCommerce· Bangkok, Thailand·
Role details
Level
Manager
Job description
Job Overview
We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs.
Key Responsibilities
Inbound Operations
- Supervise daily receiving, checking, and put-away activities
- Ensure all inbound shipments are processed on time and correctly
- Coordinate with transport and relevant teams for smooth inbound flow
Inventory Control
- Ensure stock is accurate in both physical and system (WMS)
- Investigate and resolve any inbound discrepancies
- Support cycle count and stock take activities
Team Management
- Assist on leading and controlling a team of warehouse staff
- Assign daily tasks and manage manpower based on workload
- Train new staff and monitor team performance
Process Improvement
- Identify issues in inbound process and suggest improvements
- Improve productivity and reduce errors
- Ensure team follows SOP and work standards
System & Coordination
- Update WMS accurately and on time
- Work closely with Outbound, Inventory, and Customer Service teams
- Ensure proper documentation for all inbound activities
Safety
- Ensure team follows safety rules in warehouse
- Maintain clean and safe working environment
Qualifications
- Bachelor’s degree in Logistics, Supply Chain, or related field
- 3–5 years experience in warehouse / fulfillment operations
- At least 1–2 years experience in a supervisory role
- Thai speaking candidate
- Experience using WMS
- Good leadership and problem-solving skills
- Able to work 6 days a week and in shift (if required)
Why work at aCommerce
- E-commerce Career Launchpad: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- Growth & Learning: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- Culture & Perks: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- Scale & Impact: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- Diversity & Inclusion: Committed to equal opportunities and a work environment free of discrimination and harassment.
- Work Policy: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.