Feeny
Stripe

Technical Operations Engineer at Stripe (South San Francisco, CA)

Stripe· South San Francisco, CA·

Job description

About Stripe

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Responsibilities

  • Become a domain expert in Connect and Risk and Compliance areas of Connect.
  • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes.
  • Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations.
  • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe.
  • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
  • Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.

Minimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.

Must also have 2 years of experience in each of the following:

  • Developer tools including git;
  • Scripting and automation skills including Ruby and Python;
  • Writing tooling and automation, including testing and idempotency;
  • Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
  • Incident response, on-call rotations, runbooks, and postmortem processes; and
  • Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

100% Telecommuting permitted.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

Why work at Stripe

  • Culture: “Intense and kind” – high expectations paired with a supportive, transparent environment. Weekly all‑hands with senior leaders; decisions based on idea quality, not seniority stripe.com.
  • Growth & Ownership: “Promotions are tied to demonstrated impact, not tenure.” Employees get substantial responsibility early, often working outside their domain stripe.com.
  • Work Model: Hybrid/remote‑friendly – two main HQs (San Francisco & Dublin) plus 25+ offices, and many Stripes work from home or coworking spaces stripe.com.
  • Benefits: Comprehensive medical, mental health, financial advisory, family planning, and parental leave. Education team provides onboarding and ongoing expert‑led courses stripe.com.
  • Diversity & Inclusion: Employee‑created resource groups (Stripe Communities), accommodations for disabilities, and a commitment to equal opportunity stripe.com.

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