Technical Support Engineer (TEST) Email Post at Gem (Oats) (San Francisco, CA)

Gem (Oats)· San Francisco, CA·5d ago

Role details

Work type

Hybrid

Employment

Full-Time

Job description

Some description here...

Culture: Values include “Builders with high EQ” – curious, technical, hands-on, and empathetic. Screens for alignment to values and business principles, not just skills gem.com.
Work Environment: Hybrid? Office locations in San Francisco. Remote-friendly roles may exist (no explicit remote-first policy stated).
Perks: Competitive compensation, equity, comprehensive benefits (health, dental, vision, 401(k)), professional development opportunities.
Engineering Culture: Focus on high-impact AI products; roles posted for Senior Software Engineer (AI Products), AI/ML Engineer, Engineering Manager (AI) linkedin.com.

One-liner: Gem is the AI-first all-in-one recruiting platform that combines ATS, CRM, sourcing, scheduling, fraud detection, and analytics into a single system to help talent acquisition teams hire faster and more strategically.
Entity Type: Private (Series C, $148M total funding)
Headquarters: San Francisco, California, United States
Founded: 2017
Founders: Steve Bartel (CEO and Co-Founder)

Primary Industry: HR Technology / Recruiting Software
Target Customers: B2B – talent acquisition teams at startups to large enterprises (e.g., Stripe, Airbnb, DoorDash, Google)
Mission: Make recruiting better for everyone, so companies can build great teams and job-seekers can find life-changing opportunities gem.com

AI Sourcing Agent: Search 800M+ profiles, surface past candidates, and reach anyone with verified contact info.
AI App Review Agent: Rank and review every applicant 5x faster with AI-generated explanations.
AI Fraud Detection Agent: Catch fraudulent candidates before they waste time or pose security risks.
CRM: Keep talent pipelines warm with automated nurture sequences and always-on candidate profiles.
ATS: Manage every req from job post to offer, built for recruiters.
Analytics: Forecast hiring needs, surface pipeline bottlenecks, and prove team impact without a BI team.
Scheduling: Automated interview booking that eliminates scheduling ping-pong.
Integrations: Source, hire, and report with one AI-first platform, replacing 5+ tools and cutting tech costs by up to 50% gem.com.

Valuation / Market Cap: Not publicly available
Key Metric: Annual Revenue $13M (estimated) | Total Funding $148M
Notable Investors: ICONIQ Growth (led Series C), Accel, Greylock
Growth Signals: 158 employees (+18.1% YoY); trusted by 1,200+ talent acquisition teams; 4.8/5 G2 rating; expanding AI product lines linkedin.com

All-in-one platform: Replaces multiple tools (ATS, CRM, sourcing, scheduling, analytics, fraud detection) – customers save 30–50% on tech costs.
AI built into every workflow: Not just add-ons; AI sourcing, app review, and fraud detection are core features.
800M+ candidate profiles: Proprietary database combined with integrations.
Industry-leading satisfaction: 4.8/5 on G2, 4.4/5 employer rating on LinkedIn linkedin.com.

Deepening AI capabilities (e.g., AI Sourcing Agent, AI App Review Agent, AI Fraud Detection Agent) to automate recruiting busywork.
Expanding enterprise adoption and scaling sales team (hiring Account Executives for mid-market and enterprise).
Continuing to unify the recruiting tech stack and reduce complexity for customers.

Sources