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Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs at Weploy (Mulgrave)
Weploy· Mulgrave·
Job description
Benefits of Weploy:
- EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
- Above award hourly rates of $34.48 an hour + super
- Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Opportunity to work with some of Australia's leading brands!
Your Next Role:
- Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
- Mon-Fri hours (consistent full time hours of 37.5 each week)
- Onsite roles
- Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
- As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
- Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
- Supportive and bubbly team environment
What you Need:
- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
- Confidence working with numbers and maths
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Happy to work onsite in the office
- Professional references from previous employers
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀
Why work at Weploy
- Culture: “Fearless and empowered” – trust‑based, collaborative environment where egos are left at the door. Emphasis on work‑life balance and making work rewarding.
- Remote/Hybrid/Office: Internal team roles are likely hybrid/flexible, based in Collingwood, Melbourne, or the Vietnam development centre (Ho Chi Minh City area).
- Notable Perks & Engineering Culture: In Vietnam, benefits include accident and private health insurance, yearly medical checkups, paid sick leave without a medical certificate, and working with industry veterans from REA, Redbubble, and Deliveroo. Globally, the company is led by experienced tech leaders from top AU/UK companies.
- Growth Opportunity: As a startup in hyper‑growth, employees can have high impact, shape processes, and grow with the company. No current openings listed on the careers page, but job alerts are available.