
VP, Client Service (Healthcare- Life Sciences + BioPharma) at Bounteous (Dallas, TX)
Bounteous· Dallas, TX· $180k–$240k·
Role details
Job description
We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.
***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements.
Role & Responsabilities
- Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
- Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
- Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
- Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
- Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
- Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
- Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.
- Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.
Preferred Qualifications
- 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
- 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
- Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
- Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
- Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
- Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
- Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
- Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
- Excellent communication, negotiation, and presentation skills.
- BA/BS degree or equivalent consulting experience
Why work at Bounteous
- Culture highlights: “Co-innovation” culture, global team across 5+ countries, emphasis on AI-first engineering, and human-centered design.
- Remote/hybrid/office policy: Mix of onsite, hybrid, and remote roles depending on location (e.g., Cincinnati, Scottsdale, London, Budapest, Gurugram).
- Notable perks or engineering culture: Exposure to cutting-edge AI/ML projects, partnerships with top tech vendors, structured career paths, and use of AI tools in the hiring process (with human oversight).
- Growth trajectory: Rapidly growing headcount (24.9% YoY), strong pipeline of enterprise clients, and recent acquisitions signal expansion.