Rho

Workplace Generalist at Rho (New York, NY)

Rho· New York, NY·

Role details

Work type
Onsite
Employment
Full-Time

Job description

About Us

Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.

About the Role

Rho is hiring a Workplace Generalist in New York to own a world-class experience for everyone who walks through our doors. As an in-office company, we take our spaces seriously. Our workplaces are environments that foster connection, collaboration, and higher-quality work — and this role is how critical to making that a reality every day.

What You'll Do

  • Own NYC's workplace programming calendar end-to-end — events, activations, community moments. Concept through execution. Logistics and budget.
  • Partner with People E&E on space planning, sublease transitions, and new-market buildouts. Localize Rho’s workplace standard for NYC; stay on the real estate roadmap.
  • Be NYC’s point of contact for workplace and space. Build trust across every department. Close gaps before they become tickets.
  • Share what you learn here as Rho stands up new offices. Your fingerprints should show up in the next city.
  • Walk the office and monitor supplies, equipment, cleanliness.
  • Prioritize every day. Triage incoming work, protect the team from noise, and set the order of operations.
  • Build the system behind the work — tracking, docs, handoffs — so workplace is visible and doesn’t live in one person’s head.
  • Own the vendor roster across cleaning, maintenance, catering, and security. Source and manage vendor ops.
  • Manage inventory and procurement so our offices stay fully stocked.
  • Own the first-day and last-day experience in NYC, including access provisioning.
  • Treat AI as a force multiplier. Use it every day on writing, research, planning, and ops — then spend the time you save on taste and judgment.
  • Track what’s working (budget-to-actual, vendor performance, programming quality) and use it to raise the standard — and to change how the work gets done.

About You

  • Bachelor’s degree or equivalent experience.
  • 1–3 years in events, hospitality, workplace, or operations.
  • Sharp taste. You notice what’s off in a room and you can’t leave it unsolved.
  • You’re willing to do the unglamorous work — and impatient enough to build it into something better.
  • Discretion and professionalism. You’ll be in rooms with visitors, executives, and sensitive work.
  • Strong time management, precision, and a bias toward saying the thing early.
  • You build systems. Comfortable in Jira, Slack, and Notion — and quick to adopt better tooling when the work demands it.
  • You already use AI to get more done. You default to it as leverage, not a novelty.
  • Vendor management, negotiation, or budget oversight is a plus.
  • Conversational Spanish is a plus.
  • Able to lift and move boxes.

Our people are our most valuable asset. The salary range for this role is $70,000 - $90,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.

Why work at Rho

  • Culture highlight: Described as a place for "obsessive people" who want to "hone your craft, ship faster than you thought possible, and do the most ambitious work of your career" rho.co/careers. The "About Us" page repeatedly emphasizes "creating delightful experiences" for customers and earning the right to serve them.
  • Remote/Hybrid/Office Policy: Mixed model. Roles exist in NYC (HQ), San Francisco, Austin, Boston, Los Angeles, Belgrade, and Poland (remote). Some roles are explicitly "US - Remote" or "Poland - Remote" while others specify a city (e.g., "NYC", "San Francisco"). The company has 4 offices globally (likely NYC, SF, Belgrade, and one other) rho.co/careers.
  • Notable perks/culture signals:
    • 32 open roles spanning multiple functions — strong signal of growth.
    • Technical staff makes up 22% of headcount; Sales 10%; Finance 9%, suggesting an engineering-led but GTM-heavy current hiring phase.
    • Talent sources include American Express (32 hires), Capital One (7), Microsoft (7), Goldman Sachs (5) — implying a strong Fintech/Finance DNA.
    • Alumni go to Rippling, Amazon, Deloitte — suggesting a pedigree similar to high-growth Fintech.
  • Engineering culture: With 73 technical staff (22% of total), and open roles for Senior Software Engineers (Belgrade + Poland remote), Full Stack Engineers (Poland remote), and multiple Product Designers, engineering appears to be a core focus area for growth.

Application questions