
Assistant Property Manager at Comstock (Charlotte, NC)
Comstock· Charlotte, NC·
Job description
Job Overview
The Assistant Property Manager will assist in managing a property in Charlotte, NC. This high-rise property is part of Comstock’s growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole.
Key Responsibilities
- Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities outlined in the Company org chart and Employee Handbook.
- Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.
- Partner closely with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.
- Oversee daily leasing activity, pricing strategies, concession management, and market analysis.
- Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with guidelines established by the Comstock Executive Team.
- Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.
- Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.
- Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards, while ensuring all manufacturer-recommended and company-required routine maintenance is completed on schedule.
- Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.
- Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.
- Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- 4+ years of progressive experience in property management, with at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
- 2+ years of supervisory experience with proven ability to lead, motivate, and develop a team.
- Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
- Expertise in federal fair housing and applicable state/local laws.
- Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools
- Demonstrated experience in conflict resolution, customer service, and relationship management.
- Highly credible, trustworthy, and operates with integrity.
- A proactive, positive leader who holds themselves and their team accountable for excellence.
- Strong organizational, multitasking, and communication skills with attention to detail in a fast-paced, high-demand environment.
MGMT Qualifications
- Outstanding mentoring, coaching, people and time management, and leadership skills
- Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere
- Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition
- Must be able to clearly and effectively communicate expectations to the team and make sure there is understanding by all
- Must be able to hold team members accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook
- Exceptional oral and written communication, active listening, and organizational skills
- Ability to demonstrate flexibility in dealing with complex problems or organizational change
- Ability to define and resolve complex issues by evaluating options and implementing practical concrete business minded solutions
- Ability to effectively present information and respond to questions from senior and executive level management
Strong budgeting & financial skills
Benefits
Compensation:
- Competitive Salary with Bonus Potential
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth
Employee Perks (to name a few):
- Housing Discount
- Commuter Benefits
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration
Why work at Comstock
- Award-Winning Culture: Recognized as a 2024 Best Places to Work in Virginia and 2024 USA Today Top Workplaces, with additional accolades for innovation, work-life flexibility, purpose & values, and compensation & benefits.
- Comprehensive Benefits: Includes two medical plans (with HSA company contribution), dental, life insurance, short/long-term disability (employer-paid), 401(k) with company match, tuition reimbursement, professional development programs, generous paid time off (vacation, sick, volunteer, holidays), parental leave, housing discount for on-site living, childcare discounts, commuter benefits (SmartBenefits match), free parking and EV charging, fitness center access, wellness program, and Employee Assistance Program.
- Community Impact: Paid volunteer leave and active community support; emphasis on using business to make the world a better place.
- Culture: Team-oriented, mission-driven, collaborative, and accountable. Feedback channels at every level ensure every voice is heard. Company-sponsored events and team outings.
- Work Environment: Likely on-site at properties in the Dulles Corridor (Reston, Loudoun, Arlington). Free parking and EV charging, access to fitness centers.
- Career Development: In-house training programs, tuition reimbursement, and clear advancement paths.