
Chief of Staff at Broccoli AI (San Francisco, CA)
Broccoli AI· San Francisco, CA· $180k–$230k·
Role details
Job description
ABOUT BROCCOLI 🥦
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
- Hundreds of contractors rely on Broccoli every day.
- We've grown to $15M+ ARR in under two years.
- We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
- We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
The Role
We are hiring our first Chief of Staff to operate out of the founder's office, working directly with our CEO and partnering closely across the exec team. This is a broad mandate: part strategic thought partner, part cross-functional operator, part connective tissue for a fast-moving leadership team.
What You'll Own
Strategy and Special Projects
- Drive strategic special projects end to end, from framing the problem to seeing execution through.
- Bring structure to ambiguous, undefined problems that don't yet have an obvious owner.
- Act as a thought partner to the CEO on prioritization, weighing trade-offs and pressure-testing plans before they go company-wide.
Cross-Functional Execution
- Lead cross-functional initiatives that require coordinating across engineering, GTM, finance, and people.
- Partner with the broader exec team (CTO, COO) on initiatives that span the founder's office.
- Track ownership and follow-through across teams so priorities don't stall between functions.
Operating Cadence
- Own the rhythm of how leadership operates, including planning sessions, leadership meetings, all-hands prep, and priority tracking.
- Build and improve internal operating systems and processes as the company scales past its early-stage.
Board and Executive Support
- Prepare board and investor materials, including decks, memos, and synthesizing input from across the company into something the CEO can walk into a room with.
- Act as a force multiplier for the CEO's time, judgment, and follow-through across a wide range of priorities.
Nice to Have
- Prior experience in a founder's office or chief-of-staff-adjacent role at a high-growth startup.
- Strategy consulting experience before moving into an operating role.
- Past founder experience.
- Comfort picking up new internal tools quickly (we run on Ashby, Slack, and Google Workspace).
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Why work at Broccoli AI
- High-growth environment: The company is growing extremely fast (272.7% headcount growth YoY, millions in ARR in under a year), offering employees the chance to have outsized impact in a rocket ship.
- Founder-led with strong pedigree: Founders AJ Jain and Aditya Ketkar have worked together for 9+ years, have backgrounds at Adobe and Microsoft, and are backed by top-tier investors (Khosla Ventures, Y Combinator). ycombinator.com
- Culture of deep customer empathy: The company was built by going door-to-door and meeting 100+ contractors, and that customer-first ethos permeates the engineering and product culture.
- Work policy: Hybrid/In-Office — the company has two offices in San Francisco (300 Brannan St) and roles are listed as "Hybrid" or "In-Office" on Built In. builtin.com
- Notable perks: Backed by top-tier VCs (Khosla, YC); opportunity to work on a high-impact AI product that directly helps small businesses; fast-paced environment with significant ownership.
- Engineering culture: Heavy emphasis on AI and full-stack engineering; the team is building a complex, real-time voice AI system integrated with legacy field service software. Open roles include Staff Software Engineer, Director of Engineering, and Senior Product Manager. ycombinator.com