Deliveroo

Commercial Strategy Associate at Deliveroo (Brussels, Belgium)

Deliveroo· Brussels, Belgium·

Role details

Work type
Hybrid
Employment
Full-Time

Deliveroo at a glance

A hyperlocal three-sided marketplace connecting consumers, restaurants and grocers, and riders to deliver food and local goods in under 30 minutes.

Deliveroo runs a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and self-employed riders to deliver food and local goods in under 30 minutes. Its machine-learning logistics engine (Frank) matches riders to orders neighbourhood by neighbourhood across 10 markets and 160,000+ partners.

N/A (public via 2021 LSE IPO, then acquired) raised · latest: Acquired by DoorDash · $3.9B cash · completed October 2025 · backed by DoorDash, Inc. (acquirer, 2025)

Job description

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role

As the Commercial Strategy Associate, you will assist in driving large cross-functional strategic projects. You will do this through analysis of operational efficiency, unlocking growth through data backed solutions. You will be a key part of the Belgium commercial team.

This is the ideal role for someone looking to take their analytical skills into execution, process-building and iteration to get to commercial excellence. It is also a rare opportunity to gain a valuable understanding of all the moving parts within a successful, high-growth company.

You will work in our main office in Brussels. You can work 2 days a week remotely.

Responsibilities

  • Become a subject-matter expert on Deliveroo operations, especially restaurant operations
  • Data analyses and deep-dives to support the commercial strategy and sales teams' performance
  • Creation, roll out & ownership of processes and tools to improve internal efficiency
  • Being the link between HQ and the local team, which involves strong exposure on new projects initiation and new product developments
  • Collaborate with other markets to share knowledge and best practices
  • Influence commercial stakeholders and partners to provide best-in-class operations

Requirements

  • Experience in data analysis, business insights, business intelligence or a similar role
  • An interest in the food and/or retail industry is a plus
  • An ability to understand incrementally and cause/effect
  • You have a strong business acumen and an ability to prioritise your projects
  • Good execution skills - as you will put your analysis into execution
  • You are capable of client-facing interactions to support our commercial team during meetings
  • Organised - always deliver the right work at the right time
  • You enjoy collaborating with teams of wildly different skills
  • Inquisitive - infectiously curious and happy to question the status-quo
  • Resilience and an ability to adapt to an ever evolving market and product
  • You have a good command of Dutch or French. You have a good knowledge of the second national language and are fluent in English

Benefits

  • Become an important member of a fast-growing, exciting start up changing the food delivery landscape
  • Work with people who love what they do every day
  • A market-based salary
  • Benefits include: a MacBook, fee for telephone costs, meal vouchers
  • Fee for sport activities
  • Lots of delicious food!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is love for (most) food and a desire to be part of one of the fastest growing start ups around.

Why work at Deliveroo

  • Culture: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
  • Work environment: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
  • Benefits (UK):
    • 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
    • Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
    • Equity awards for eligible roles.
    • Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
    • Life assurance, discounted dental, critical illness cover, travel insurance.
    • Free Deliveroo Plus (free delivery), team lunches from local restaurants.
    • Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
    • Excellent learning & development via RooLearn platform.
  • Engineering culture: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.

Application questions