Community Lead at Sapien (New York, NY)Community Lead

Sapien is the engine behind the world’s most important companies. We build agents that learn how a business works from its financial and operational data: its language, operations, and economics. That understanding helps people find opportunities, make better decisions, and act. We work with complex businesses, from manufacturers and restaurant groups to the Fortune 500. Teams at companies including Bayer, Cooper Standard, Blink Charging, Carlex, and Odeko use Sapien to understand their businesses and improve how they run. Our ambition is to build the self-optimizing company by making its people and systems dramatically more capable. We’re headquartered by Madison Square Park in NYC, with $15M+ raised and backing from General Catalyst, Neo, and operators from OpenAI, Google, Microsoft, Ramp, and Stripe. We’re bringing together AI researchers, engineers, and operators to build intelligence for the people who build everything else.

Community is a first-class function at Sapien—not a marketing channel, not a nice-to-have. It's how we build trust with finance leaders, find the people we want to work with, and reinforce the culture that makes this company run. You'll work closely with the CEO as a hybrid community builder, talent scout, and chief of staff. We're looking for someone who understands the tech and finance ecosystem—likely from a few years in VC, startup ops, or a similar seat where you were constantly building relationships, evaluating people, and connecting dots.

• Own events end-to-end. Plan and execute weekly dinners, monthly hiring events in NYC, and CFO dinners in NYC plus two additional cities each month. Manage the full Sapien event calendar on Luma—reading groups, team events, and external programming.
• Run recruiting outbound and pipeline. Source candidates through LinkedIn, Sales Navigator, and warmer channels. Set up coffee chats, support screening, and move candidates through the funnel in Ashby.
• Build the candidate experience. Make sure every prospective hire feels the Sapien community before day one—personal outreach, event invites, LinkedIn shoutouts for new teammates. Capture photos at events and across the team.
• Track what's working. Own KPIs across community and recruiting: event-to-interview conversion, touchpoints to hire, channel performance. Use data to improve the process, not just report it.
• Set the internal rhythm. Organize in-office programming—AI reading groups, poker nights, team dinners—and make sure those moments are captured and shared.
• Support the CEO on cross-functional projects. Pick up high-leverage work across ops, eng, and GTM as it comes up—whatever the team needs most.

• 2–5 years in venture capital, startup operations, talent/recruiting, or a community-facing role in tech.
• Natural relationship builder. People remember meeting you. You follow up and connect dots between people and opportunities without being asked.
• Event planning chops. You've run dinners, panels, meetups, or recruiting events—and you know the difference between a forgettable happy hour and an evening people talk about afterward. You can also handle the unglamorous side: booking flights, coordinating travel, managing calendars.
• Strong written communication. You can draft a LinkedIn post, a candidate outreach message, an event recap, and an eng blog brief all in the same afternoon.
• Data-driven. You track what matters and use your numbers to decide where to invest time.
• Fluent in tech and/or finance. You understand how startups work, how hiring works, and how finance teams think. You can hold a real conversation with a CFO and with a seed-stage founder.
• Flexibility across tools. You'll live in Ashby, Luma, LinkedIn, and Sales Navigator daily.

• AI-native. You're energized by applying AI to transform how businesses run.
• Ambiguity-shaping. You turn nebulous problems into a first pass and drive to resolution.
• Extreme ownership. You identify what's next—and do it. If you say it, it gets done.
• Speed & hustle. You bias to action and move with urgency without sacrificing quality.