
Customer Project Manager (human) at Neura Robotics (Munich, Germany)
Neura Robotics· Munich, Germany·
Role details
Neura Robotics at a glance
German cognitive-robotics company building humanoid and collaborative robots that see, hear, feel, and learn to work alongside people.
NEURA Robotics designs cognitive robots (humanoids, collaborative arms, and mobile bases) plus the AI and platform that run them, all built in-house. Its flagship 4NE1 humanoid targets industrial workflows and everyday assistance, and the Neuraverse platform links deployed robots into a shared learning network.
~$1.7B+ raised · latest: Series C · up to $1.4B · June 2026 · backed by Tether, Amazon, NVIDIA, Qualcomm
Job description
Mission & Challenges We are looking for a Customer Project Manager (m/f/d) to support our customers and partners in the successful implementation and continuous development of our robotics solutions. In this role, you will act as the point of contact between our customers and our internal Engineering, Product Development, and Sales teams. You will coordinate customer projects from planning through successful delivery, build trusted relationships, and ensure that our solutions create tangible business value.
Your Responsibilities
- Manage customer projects independently and act as the point of contact for our customers.
- Coordinate collaboration between customers, our NeuraGyms, and internal Engineering, Software Development, AI, and Sales teams.
- Plan and track project timelines, budgets, and risks, ensuring successful implementation both within our NeuraGyms and at customer or partner sites.
- Communicate transparently with technical and business stakeholders across locations, and prepare and facilitate workshops and project alignment meetings.
- Identify opportunities and challenges early and work with customers, partners, and internal teams to develop effective solutions.
- Support the growth of existing customer relationships and collaborate with Sales to identify additional business opportunities.
What We're Looking For
- Bachelor's or Master's degree in Engineering, Business, or a related field.
- First professional experience in Project Management, Customer Success, Technical Account Management, Consulting, or a comparable customer-facing role.
- Experience working with customers and coordinating multiple stakeholders, ideally in a technical environment.
- Strong communication and presentation skills; confidence interacting with management-level stakeholders is a plus.
- Good technical understanding of, or genuine interest in, Robotics and Artificial Intelligence, with the ability to translate customer requirements into actionable tasks for internal teams.
- A structured, organized, and customer-focused working style with strong collaboration skills.
- Experience in robotics (software and AI), automation, or a comparable technology environment is an advantage.
- Familiarity with project management methodologies such as Agile, Scrum, PMP, PRINCE2, or similar is desirable.
Why work at Neura Robotics
- Culture: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- Flexibility: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- Team: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- Growth & Development: Support for personal and professional growth via Udemy training platform and more.
- Compensation: Competitive salary package with exclusive employee discounts.
- Perks: Summer parties, company town hall meetings, and regular team celebrations.
- Impact: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- Diversity: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- Application Process: Fast — initial feedback within a few days, interviews scheduled within two weeks.