Data Operations Specialist at Uberall (Philippines)
Uberall· Philippines·
Role details
Work type
Remote
Employment
Full-Time
Job description
Data Operations Specialist - Philippines - Fully remote
About the Role: We are seeking a detail-oriented and process-driven Data Operations Specialist to join our team! This role is perfect for someone passionate about data accuracy and client success. You will play a key role in supporting our clients by managing and auditing location data through our tools and processes and providing location management related services.
Key Responsibilities:
- Provide expert support to clients on location data using our proprietary tools
- Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices
- Provide customer facing services that increase customer satisfaction and retention
- Deliver audits on listing data to maintain accuracy and quality standards
- Ensure timely completion of deliverables, meeting agreed SLAs and personal targets
- Follow communication procedures, guidelines, and policies to provide seamless client support.
What We’re Looking For:
- A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field.A detail-oriented professional with a passion for data accuracy and client success.
- Strong problem-solving skills and the ability to follow detailed processes.
- Excellent organizational skills to manage multiple deliverables within tight deadlines.
- Proficiency in data manipulation and audit processes is a plus.
- Strong proficiency in English, including written, spoken, and reading skills.
- Advanced knowledge of Google Sheets a plus
- Proficient in AI utilisation is a major plus
Why Join Us?
- Work with a dedicated and innovative team
- Opportunity to develop expertise in location data and industry-leading tools.
- Make a direct impact on the quality of service delivered to our clients.
Why work at Uberall
- Culture & Values: Described as "truly human culture" with high performance, openness, collaboration, and authenticity. Values include "Be Customer Obsessed," "Be Bold & Drive Change," "Demonstrate Passion & Performance," and "Grow Together." Inclusion is a core operating principle, not just a program.
- Remote/Hybrid Policy: "Choice-First environment" — employees can work from global offices or remotely; coming to an office is not required. Offices available for collaboration.
- Global & Diverse Team: Over 400 Uberallers representing 50+ nationalities across 30+ countries.
- Growth & Development: Learning Grant program, Power Skills Academy, and Leadership Foundations for continuous development.
- Compensation: Competitive benefits tailored to local markets; Long-term incentive plans through Virtual Stock Option Plan (VSOP) and Equity Plan (ESOP) for all eligible employees.
- Engineering Culture: AI-first organization with a human approach to hiring. Encourages AI fluency and curiosity; values using AI to support, not replace, human work.
- Hiring Process: Transparent, respectful process with initial chat, team interviews, culture & values interview, and structured onboarding. Human-driven decision-making at every stage.