Delivery Manager at Datatonic (Zagreb, Croatia)
Datatonic· Zagreb, Croatia·
Role details
Continuous Learning Opportunities · Certification Plans · Attractive Salary And Benefits
Summary
The Delivery Manager oversees the full delivery lifecycle for AI, Data, and Engineering projects, ensuring smooth execution, stakeholder alignment, and high-quality standards. This role involves leading cross-functional teams, managing risks, and maintaining transparent communication throughout the project duration.
Job description
At Syntio, Datatonic Company, we design and deliver data-driven and AI-powered solutions that help world-class businesses transform how they work. Our teams bring together expertise in data engineering, analytics, and machine learning to build scalable, future-ready systems that unlock insight, efficiency, and innovation.
The Role
We’re looking for a Delivery / Project Manager to ensure the smooth and successful delivery of projects across AI, Data, and Engineering for our clients. This role is ideal for someone who combines strong project and people management skills with a genuine passion for technology and innovation. You’ll oversee the full delivery lifecycle — from planning and execution to optimization and stakeholder alignment — ensuring projects run efficiently, meet expectations, and deliver real business value.
Key Responsibilities
- Lead end-to-end project delivery: scope, resourcing, timelines, reporting, communication, and financials.
- Maintain high-quality delivery standards and ensure strong client satisfaction across projects.
- Apply and adapt Agile methodologies (Scrum, Kanban, hybrid) to fit each team’s and client’s needs.
- Track and assess project performance, proactively identifying risks and improvement areas.
- Drive clear and transparent stakeholder communication, managing expectations at all levels.
- Monitor project health, including risks, sentiment, and financials.
- Lead and support cross-functional teams, fostering collaboration, accountability, and continuous improvement.
- Maintain accurate RAG/RAID tracking and provide clear visibility into project status.
Requirements
- Proven experience in project or delivery management, ideally within a tech, consulting, or SaaS environment.
- Strong understanding of Agile, hybrid, and traditional delivery frameworks.
- Skilled in JIRA or similar project management tools.
- Excellent stakeholder management and communication skills (internal and client-facing).
- Demonstrated people management experience — mentoring, coaching, and developing teams within your projects
- A structured, proactive, and solution-oriented mindset.
Nice to Have
- Experience working in tech consulting — exposure to a variety of projects and clients. Previous experience in a small agency or tech company, where adaptability and ownership are key.
- Familiarity with foreign markets and international clients.
- Scrum, Agile, or Project Management certification (e.g. CSM, Prince2, AgilePM).
- Experience with CRM tools (e.g. Salesforce).
Why Join Us?
- The Tech: We are Google Cloud’s 10x Partner of the Year; you’ll work with the best tools and most innovative AI services in the business.
- The Impact: Your work directly enables businesses to interact with AI in meaningful ways.
- The Culture: A high-growth, collaborative environment with dedicated learning budgets and a focus on technical excellence.
- Flexibility: A hybrid working model (2–3 days in the office) to balance focus and collaboration.
- Wellbeing: Supplementary health insurance and 50% covered MultiSport membership.
- Holiday: 27 days of vacation.
Why work at Datatonic
- Culture: Emphasizes transparency, equity, respect, and belonging. Core values include "Make an Impact," "Cultivate Excellence," and "Power of Us."
- Work Policy: Flexible hybrid model (2-3 days per week in the office encouraged), with remote options available for some roles. Technical roles typically work from the office or home, not at client sites.
- Benefits: Private healthcare including mental health support and counselling, life insurance, and income protection policies.
- Engineering Culture: Projects are varied and typically last 3-6 months, offering exposure to different industries and challenges. They explicitly welcome applicants without prior Google Cloud experience if they have other cloud backgrounds.
- Visa Sponsorship: Offered for candidates willing to relocate to the UK. Not currently offered for other locations.
- Hiring Process: Typically 2-3 weeks from screening to offer. Feedback provided within 2-3 working days post-interview.