Field Operations Associate at Humanoid (Germany)
Humanoid· Germany·
Role details
Humanoid at a glance
Humanoid builds commercially scalable, safe humanoid robots to automate labor-intensive industrial tasks in warehousing, logistics, and manufacturing.
Designs and builds general-purpose humanoid robots (the HMND 01 platform) that automate physical industrial tasks like goods handling, picking and packing, and kitting, orchestrated by an in-house AI fleet framework called KinetIQ.
Approximately $30M self-funded by founder Artem Sokolov; a ~$200M Series A was in talks as of early 2026 (not closed) raised · latest: Series A (in talks, ~$200M, no valuation set) as of February 2026 · backed by Artem Sokolov (founder, sole shareholder)
Job description
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About the Role
We are seeking a hands-on, dependable Field Operations Associate to join our team on-site in Schweinfurt, Bavaria, Germany, monitoring and operating our humanoid robots in live customer environments. As the person on the front line of every deployment, you will set up, operate,and monitor robots on-site, keep them running safely and reliably, capture operational and training data, and act as the first point of contact when issues arise. This role suits someone practical and calm under pressure who enjoys working with cutting edge hardware and software in dynamic real-world settings and is comfortable being the face of the company at customer facilities.
What You'll Do
- Set up, start up, monitor robots at customer sites.
- Monitor robots during live operations, following established protocols to ensure safe and reliable performance.
- Monitor robot behavior and the surrounding environment throughout operation, intervening when needed to maintain safety.
- Set up and maintain fleet management devices and supporting equipment.
- Track, document, and escalate issues to on-site leadership , with clear observations, logs and reproduction steps.
- Perform routine and basic maintenance on-site (cleaning, inspections, minor troubleshooting), call for on-site technical support when needed.
- Maintain detailed records of operation, data-collection sessions, uptime, incidents, and equipment status.
- Follow all customer and company site safety rules as well as company operating procedures.
Requirements
- Associate degree, vocational training, or equivalent practical experience operating equipment, machinery, or technology in a professional environment.
- Unrestricted right to work and live in the European Union.
- Comfortable with hardware: you are willing to learn basic mechanical and electrical troubleshooting and would enjoy hands-on problem solving.
- Comfortable reading logs and dashboards,to interpret robot status and troubleshoot issues.
- General computer skills
- Ability to follow written procedures, test plans, and work instructions, and to complete tasks consistently and accurately.
- Strong communication and documentation skills.
- Strong attention to detail and the ability to sustain focus and stay calm, making sound decisions in live, dynamic environments.
- Reliable, safety-conscious, and able to work independently with minimal supervision.
- Comfortable in a fast-paced environment; open to constructive feedback and continuous improvement.
- Ability to perform the essential physical functions of the role, including remaining mobile throughout the workday and safely handling or moving components around the robot.
- Good German and English communication skills, with the ability to communicate effectively in a professional environment.
What We're Looking For
- Experience with industrial robotics, warehouse or logistics automation, AGV/AMR fleets, autonomous systems, drones, or robotic test platforms.
- Familiarity with teleoperation systems
- Familiarity with VR interfaces and gaming controllers
- Experience in customer-facing field service, technical operations
- Valid Class B (or equivalent) driver's license.
Why work at Humanoid
- High-growth environment: Company grew headcount by 139% in a single year, indicating rapid scaling and opportunity for career advancement. 65+ open roles suggest strong hiring momentum.
- Talent from top robotics firms: Team includes alumni from Boston Dynamics, Sanctuary AI, Dyson, Ocado Technology, Arrival, Wayve, and others — offering a deep learning and collaboration environment.
- Technical focus: Engineering and technical roles represent 38% of the workforce, with senior-level hires at 23% of the team. The company emphasizes hardware, AI, machine learning, and control systems.
- Mission-driven: Clear purpose to automate undesirable, unsafe, and repetitive work — appealing to candidates who want to make a tangible societal impact.
- Global presence: Offices in London (HQ), Cambridge (USA), and Burnaby (Canada), plus operations in 16 countries — offering potential for international mobility and remote collaboration.
- Innovation culture: Described as a place where engineers and researchers “move from demo to deployment” and “not just in the lab.” The CTO emphasizes building systems that perform in the real world from day one.
- Office/Hybrid policy: Not explicitly stated, but the company has physical offices in three countries and a distributed team across 16 nations — likely supports hybrid/remote with in-office collaboration for engineering roles.