Floor Manager, Restaurant, Bars & Banquets at Urschel Laboratories, Inc. (Valparaiso, IN)Floor Manager, Restaurant, Bars & Banquets

Urschel, a 100% employee-owned company, is seeking a service-oriented Floor Manager to join the team at the Grand Gardner Hotel. The Grand Gardner Hotel is an Urschel Development property located in downtown Valparaiso, Indiana. Urschel Development is a wholly owned subsidiary of Urschel Laboratories in Chesterton, Indiana.

The Grand Gardner Hotel is an independent boutique hotel featuring 58 guest rooms and suites, a speakeasy, banquet space, and welcoming shared spaces. As part of our employee-owned culture, every team member contributes to the hotel's success. We believe that excellent guest experiences are the result of employees who understand how their work impacts guests, coworkers, and the overall operation of the business.

At Grand Gardner Hotel, we value teamwork, accountability, and pride in a job well done. Whether serving guests directly or supporting operations behind the scenes, each employee-owner plays an important role in maintaining the high standards that define our property.

Why You’ll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually
• Accrued Paid Time Off & Holiday Pay
• Health, Dental, & Vision Insurance
• Free Health Clinic (Available to Employees and Their Dependents)
• 401(k) with Employer Matching
• Free Life Insurance
• Hotel stay and on-property dining discounts
• Flexible scheduling whenever possible
• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
• Professional Development Support
• Support for Community Involvement/Philanthropy

The Floor Manager is responsible for supporting the daily operation of the hotel's restaurant, bar, and banquet services while helping ensure exceptional guest experiences. This position works closely with the Restaurant Manager, Beverage Manager, and events teams to maintain service standards, support team performance, and create a welcoming environment for guests throughout the property.

The ideal candidate is a hospitality professional who thrives in a fast-paced environment and enjoys being actively involved in the guest experience. Successful candidates are approachable, dependable, and able to balance operational responsibilities with hands-on support of their team. Previous food and beverage or hospitality supervisory experience is preferred, along with strong communication, organizational, and conflict-resolution skills. Candidates should be comfortable coordinating multiple priorities while supporting restaurant, bar, and banquet operations.

Candidates should be able to:

• Support restaurant, bar, and banquet operations during assigned shifts.
• Deliver exceptional guest service and resolve concerns professionally.
• Ensure cleanliness, presentation, and service standards are maintained.
• Assist with training and development of food and beverage team members.
• Coordinate effectively with multiple departments across the hotel.
• Monitor opening and closing procedures and daily operational execution.
• Support cash-handling and operational control procedures.
• Work a flexible schedule including evenings, weekends, and holidays.

Physical Requirements

• Remain standing and walking for extended periods during shifts.
• Frequently lift and carry up to 40 pounds.
• Bend, reach, stoop, and move throughout dining and event spaces.
• Work in a fast-paced environment with changing priorities.
• Assist with set-up, service, and operational activities as needed.

If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at urschel.com/careers or find us on Facebook or LinkedIn.