Forward Deployed Engineer at Telepatia (São Paulo, Brazil)
Telepatia· São Paulo, Brazil·
Role details
Summary
The Forward Deployed Engineer works directly with customers to deploy, customize, and integrate Telepatia's AI products into real-world clinical environments. This frontline engineering role involves building customer-specific solutions, translating real-world problems into working systems, and driving continuous se...
Job description
About Telepatia
At Telepatia, we’re building the new standard of medical intelligence in Latin America. Our AI-powered products work directly inside clinical workflows — transcribing consultations, generating structured medical records, assisting clinical decisions, and integrating with any health system. (telepatia.ai telepatia.ai)
Doctors today spend up to 40–70% of their time on administrative work instead of patient care, and we’re changing that by building AI “healthcare employees” that operate in real time. (LinkedIn co.linkedin.com)
We’re backed by top investors and building from LatAm for the world.
ABOUT THE ROLE
We’re hiring a Forward Deployed Engineer (FDE) to work directly with our customers and ensure our AI products deliver real-world impact.
This is a frontline engineering role — you will be embedded in customer problems, building, adapting, and deploying solutions in production.
You are not just shipping features.
You are making the product work where it actually matters.
WHAT YOU’LL DO
- Work directly with clinics, hospitals, and healthcare teams to understand workflows
- Deploy, customize, and integrate Telepatia’s AI into real environments
- Build customer-specific solutions (integrations, automations, workflows)
- Translate messy real-world problems into working systems
- Collaborate with product & engineering to turn patterns into scalable products
- Own and drive continuous service improvement plans and quality delivery across the tech stack
WHAT MAKES THIS ROLE DIFFERENT
- You don’t wait for specs — you discover problems in the field
- You don’t just build features — you ship solutions end-to-end
- You don’t optimize for elegance — you optimize for what works in reality
- You sit at the intersection of engineering, product, and customer success
MUST-HAVE
- 3+ years of experience in engineering, product, or consulting roles within SaaS environments
- Ability to build fast and iterate directly in production
- Comfort working with ambiguity and incomplete information
- High ownership: you solve problems end-to-end
- Fluent written and spoken Spanish and English
- Experience translating customer requirements into actionable code for sprint pipelines
- Excellent communication, listening, and presentation skills across diverse audiences
NICE-TO-HAVE
- Experience with AI products (LLMs, voice, agents)
- Technical foundation (ability to work with APIs, data, and modern web stacks — JS/TS is a plus)
- Experience with integrations (EHRs, APIs, data pipelines)
- Background in healthtech
- Experience in customer-facing engineering roles
Why work at Telepatia
- Mission-driven culture: Founded by Nicolás Abad after his father died from a preventable drug interaction – the company is building the product that could have saved his life.
- Rapid growth & impact: Headcount nearly doubled every month in 2026; employees get to shape a platform already used by millions of patients.
- Remote-first, globally distributed team: Employees are in Colombia (35%), Brazil (29%), United States (6%), and Argentina (2%). The engineering team (15 people, 29% of workforce) works across time zones.
- High-caliber talent: Alumni from Stanford GSB, top medical schools, and companies like Nubank, Rappi, and Einstein Hospital.
- Open roles (as of mid-2026): AI Solutions Engineer, Sales Development Representative, and Onboarding Specialists – all with strong growth trajectory.