Localization Operations Manager (x/f/m) at Doctolib (Paris, France)Localization Operations Manager (x/f/m)

Set a new pulse for healthcare! We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.

• Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.
• Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.
• Define a vendor and tooling strategy for translation and linguistic quality a cross our language markets; updating our existing tool stack as needed.
• Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams
• Hand off a durable process and toolset by the end of the engagement.

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you:

• Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows.
• Strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.
• Experience with multi-market, multi-language products at scale. Italian, French or German localization experience is a plus.
• Track record of shipping quality, speed, or cost improvements to a localization or translation operation.
• Strong stakeholder management across design, engineering, and content teams.
• Comfortable working independently on a fixed-term, outcome-driven engagement.
• Professional working proficiency in English; fluency in Italian is a plus.

Our interview process

• Hiring Manager Interview (1 hour)
• Case Study & Restitution
• Behavioral Interview (1h30)
• At least one reference check

We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page. Job details

• Short term position
• 9 months
• Paris or Berlin, France
• Hybrid work setup (up to 2 remote days per week)
• Start date: as soon as possible

We welcome everyone At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here: France. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.