
Machine Learning Engineer - Growth & Personalisation at Deliveroo (London, United Kingdom)
Deliveroo· London, United Kingdom·
Role details
Deliveroo at a glance
A hyperlocal three-sided marketplace connecting consumers, restaurants and grocers, and riders to deliver food and local goods in under 30 minutes.
Deliveroo runs a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and self-employed riders to deliver food and local goods in under 30 minutes. Its machine-learning logistics engine (Frank) matches riders to orders neighbourhood by neighbourhood across 10 markets and 160,000+ partners.
N/A (public via 2021 LSE IPO, then acquired) raised · latest: Acquired by DoorDash · $3.9B cash · completed October 2025 · backed by DoorDash, Inc. (acquirer, 2025)
Job description
MACHINE LEARNING ENGINEER - GROWTH & PERSONALISATION
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
We're looking for a Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office).
Our New Verticals team exists to grow monthly active usage outside of restaurant ordering — groceries, retail, and everything in between. That means turning someone who only orders restaurant food into someone who also uses the app for a grocery run, and turning dormant users into active ones. You'll work on the surfaces that make that happen: the homepage, vertical landing pages, and the notifications that bring people back. This role sits closer to the personalisation and ranking side of that mission, working alongside colleagues across DoorDash, Deliveroo and Wolt.
WHAT YOU'LL BE DOING
- Build and improve ranking models for vertical landing pages (grocery, retail), deciding what a user sees first when they land on a store page
- Design models that blend new-vertical content into a homepage built around restaurant ordering, without disrupting the core experience
- Build personalisation models that translate a user's existing behaviour into relevant recommendations for verticals they haven't tried yet
- Contribute to notification targeting — who gets notified, with what message, and when, to drive adoption of new verticals
WHAT YOU'LL NEED TO THRIVE
- Minimum 3+ years of experience as an ML Engineer or Data Scientist, with a proven ability to write high-quality production code in Python
- Experience with end-to-end model productionisation
- A bias to simplicity, where you care most about achieving impact
- Background in personalisation, ranking, or recommender systems; exposure to causal inference or uplift modelling is a genuine plus but not expected
WHY JOIN US?
At Deliveroo, you'll do work that matters—solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our Tech Blog.
OUR GLOBAL STRUCTURE
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
DIVERSITY, EQUITY AND INCLUSION
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.
If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Why work at Deliveroo
- Culture: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
- Work environment: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
- Benefits (UK):
- 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
- Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
- Equity awards for eligible roles.
- Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
- Life assurance, discounted dental, critical illness cover, travel insurance.
- Free Deliveroo Plus (free delivery), team lunches from local restaurants.
- Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
- Excellent learning & development via RooLearn platform.
- Engineering culture: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.