Manager Operations Transportation Management at Uber Freight (Ciudad de México Mx 92029, Mexico)

Uber Freight· Ciudad de México Mx 92029, Mexico·1h ago

Role details

Level

Manager

Job description

Work Model: On site

Req #:3435

About the Role

The Manager - Operations is responsible for running the P&L of the team, as well as designing, implementing, maintaining, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position works with clients on a regular basis to drive costs down and establish a relationship with the customer.

What the Candidate Will Do

Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability
Develop and distribute customer reports and internal performance management reports
Deliver cost savings/cost containment to customers and/or Uber Freight
Drive project list to ensure initiatives are delivered on time
Creation, development, and presentation of Business Reviews
Engage employees as business partners on a regular basis to discuss career development, current performance, and training opportunities (cross-account, cross-functional, etc.)
Understand and apply all aspects of customer contracts
Work closely with strategic account management group to maintain and grow Uber Freight’s business with the customer; incorporating value delivered to the customer over the life of the contract
Provide leadership, management, coaching, and support to a team and execute all other responsibilities
Onboarding of new customers and/or services with existing accounts
Management of resource and planning for operations success
Ensure that FAP and Financial discrepancies are being actively worked for root cause identification and resolution
Travel necessary
Review and own the monthly P&L document for their book of business
Work with their operations team and client engagement to understand fluctuations in customer business to then update budget guidance on a monthly basis.

Basic Qualifications

High school diploma or GED equivalent
Minimum of 10+ years experience within transportation/logistics/supply chain
2+ years of people leadership experience (for Office employees)
4+ years of experience on technology and automation processes

Preferred Qualifications

Bachelor’s Degree in Engineering, Transportation Logistics or Supply Chain Management
Advanced knowledge of Google package, Tableau, and analytics
Knowledge of P&L documents
Advance english

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Why work at Uber Freight

Culture & Values: Values include "Innovate with Purpose," "Stronger Together" (emphasizing diversity, equity, and belonging), and "Do the Right Thing." The company fosters collaboration where employees feel empowered to be authentic.
Career Growth: "Accelerated growth" is a core pillar—employees have access to cross-functional project work, formal training, quarterly feedback, and development conversations. Teams include engineering, data science, operations, sales, and customer service.
Work Model: Hybrid– offices in Chicago, Dallas, San Francisco, Northwest Arkansas (including Frisco, TX; Rogers, AR), Monterrey (MX), Netherlands, and others. Many roles (e.g., Logistics Specialist, Account Manager) are listed as hybrid.
Total Rewards: Competitive compensation, health insurance, family planning, wellness, personal time off, mental health benefits.
People & Team: Described as "friendly, smart, passionate individuals from every walk of life." Many employees come from top tech and logistics companies (e.g., Amazon, Walmart, C.H. Robinson, Uber).
Impact: "The potential to change the industry is huge," and employees are motivated by the positive impact on communities and the challenge of moving the world’s goods.
Employer Rating: 3.0/5.0 on LinkedIn (155 reviews), with Work-Life Balance at 3.2, Compensation at 3.0, Culture at 3.0, and Career at 2.8. Recent departures include several senior directors (Feb–Mar 2026) but headcount is still growing.
Active Job Postings: 68 open positions as of mid-2026, with a +54.5% increase in postings year-over-year.

About Uber Freight

Company Overview

One-liner: Uber Freight is a premier logistics partner that unifies managed transportation and multi-modal capacity in a shared operating model, leveraging advanced technology and one of North America’s largest carrier networks.
Entity Type: Private (wholly owned subsidiary of Uber Technologies, Inc.)
Headquarters: Chicago, Illinois, United States
Founded: 2017
Founders: Spun out of Uber Technologies; key leadership includes Lior Ron (co-founder of Uber Freight, departed) and current CEO (not publicly listed).

Core Business

Primary industry: Transportation, Logistics, Supply Chain, and Storage
Target customers: B2B – specifically enterprise shippers (1 in 3 Fortune 500 companies), mid-market companies, and carriers. Serves industries including automotive, chemical, construction, CPG, food & beverage, manufacturing, packaging, and retail.
Mission statement: To lead the pace of logistics to move the world’s goods, redefining logistics by combining one of the largest multimodal carrier networks with cutting-edge technology and managed transportation expertise.

Products & Services

Uber Freight TMS (Transportation Management System): A SaaS platform that draws on freight activity across thousands of shipper networks with decades of accumulated data. It provides predictive signals for routing, capacity, and risk management, allowing teams to act earlier rather than react.
Multi-modal Solutions: Turn capacity across modes (truckload, LTL, intermodal, etc.) into governed programs aligned with network priorities. Helps shippers protect cost and service targets as conditions change.
Managed Services: A single operating layer that aligns procurement decisions, daily execution, and freight settlement. Financial outcomes, service targets, and carrier accountability stay coordinated across the shipment lifecycle.
Network Intelligence & Carrier Network: Access to one of North America’s largest multimodal capacity networks, with 18 million total shipments annually and 1.8 billion transactions annually. Customers benefit from network-level patterns translated into market insights.

Market Standing

Valuation/Market Cap: Not publicly disclosed (subsidiary of Uber Technologies, Inc., which had a market cap of ~$170B as of mid-2026). Prior funding rounds: $500M Series A (Oct 2020, led by Greenbriar Equity Group) and $550M Private Equity Round (Nov 2021).
Key Metric: Annual Revenue of $925.5M (2026 estimate); total funding of $1.05B.
Notable Investors/Partners: Greenbriar Equity Group, Nvidia (backing), Zeev Ventures, and other institutional investors.
Growth Signals:
- Manages $17B+ in freight under management.
- Saves customers $1B annually; 98% customer retention; average customer tenure of 8.5 years.
- Headcount of 2,637 (+3.7% YoY growth).
- Active in 42 countries with offices across North America, Europe, and Mexico.
- Acquired Transplace in 2021 (a major logistics acquisition) and Leancor.

Competitive Advantages

Network scale: One of the largest multimodal carrier networks in North America, processing 18M shipments and 1.8B transactions annually.
Data moat: Decades of accumulated freight data from thousands of shipper networks, providing predictive intelligence and market insights that competitors cannot easily replicate.
Uber ecosystem: Backed by Uber’s technology, brand, and talent pool, with access to cross-functional expertise in mobility, data science, and platform engineering.
End-to-end solution: Unique combination of TMS, managed services, and multi-modal capacity under a single operating model—unlike fragmented competitors.
Customer stickiness: 8.5-year average tenure and 98% retention rate, indicating deep integration into customer supply chains.

Strategic Focus

Unified orchestration: Moving beyond siloed tools to a single system that governs planning, procurement, capacity, and execution in real time.
Volatility management: Building systems that see risk earlier, adapt in motion, and protect performance as conditions change (e.g., supply chain disruptions).
AI and automation: Leveraging data and AI (including partnership with Nvidia) to deliver predictive signals and autonomous decision-making for shippers and carriers.
Expansion: Continued geographic and service line expansion (e.g., intermodal, cross-border Mexico/Canada, managed services).
Sustainability: Optimizing routes and modes to reduce carbon footprint and improve efficiency (implied by network intelligence capabilities).

Sources

Job description

About the Role

Basic Qualifications

Preferred Qualifications

About Uber Freight

EEOC

Why work at Uber Freight

Application questions