ShipMonk

Office Manager & Culture Lead & HR support at ShipMonk (Prague, Czechia)

ShipMonk· Prague, Czechia·

Role details

Level
Lead

Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Office Manager & Culture Lead & HR Support (part-time)

About the role

We’re looking for someone who makes an office feel like a place people want to come to. You’ll keep our Prague office running smoothly, and you’ll be the person who brings our teams together, from team breakfasts to events and the small moments that make work fun.

This is a role for someone with energy, ideas, and a talent for connecting people. You’ll work closely with our People & Culture team and our Prague leadership, and you’ll have real freedom to shape how our office feels. You’ll also support our People & Culture team with HR administration.

What you’ll do

  • Own the fun: plan and run team events, breakfasts, BBQs, celebrations, and team-building activities, and bring new ideas to the table.
  • Be the heart of the office: the first person colleagues, visitors, and vendors go to, and the one who makes new joiners feel welcome from day one.
  • Run the office day to day: supplies, kitchen, coffee, cleaning, and working with the building on parking, access, and maintenance.
  • Make onboarding smooth: prepare welcome packages, entrance cards, and tool access for new colleagues.
  • Book travel for colleagues in Prague, Cheb, and the UK: flights, hotels, car rentals, and travel insurance.
  • Support our HR team with day-to-day HR work: preparing and signing employment contracts, onboarding and offboarding paperwork, equipment leases, Multisport cards, and medical exams for our Cheb warehouse.

What you bring

  • Experience as an office manager, office coordinator, event organizer, or in a similar people-facing role.
  • Energy and creativity. You notice what would make people’s day better and you make it happen.
  • Strong organization. You can juggle lots of small requests without dropping any.
  • Fluent Czech and good working English.
  • A trade license (živnostenský list), or willingness to get one.
  • Experience organizing events or team activities is a big plus.

Details

  • Contractor cooperation, invoiced monthly.
  • Around 20 hours a week to start.
  • The work happens in our Prague office, so we need you on site 4 days a week, with 1 day remote. Within those days, you plan your own hours around events and office needs.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why work at ShipMonk

  • Culture & Values: ShipMonk emphasizes a collaborative, fun, and inclusive work environment with core values like “Get Sh*t Done” and “Own It.” The company celebrates achievements with onsite events, raffles, weekly awards (e.g., Thank You Thursdays), and team activities.
  • Career Development: Promotes from within, offers advancement opportunities, and encourages employees to “stress less and grow more” in their careers.
  • Impactful Roles: Every team member, from warehouse associates to data scientists, has a direct impact on the company’s success and the growth of ecommerce brands.
  • Work Environment: The company operates fulfillment centers and office locations; roles range from on-site warehouse positions to remote-friendly corporate functions (e.g., data science, product management).
  • Global Team: Over 2,000 employees across the US, Czechia, Mexico, Canada, Philippines, and more, providing a diverse and international workplace.
  • Notable Benefits: Weekly rewards, lounge spaces, holiday celebrations, and a focus on team bonding. The careers page highlights “building connections with great colleagues” as a frequent reason employees enjoy working there.

Application questions